Telecaller

1 week ago

Patna, Bihar, India Opticon Technology Training & Placement Pvt. Ltd. Full time ₹ 1,44,000 per year

Key Responsibilities:

  • Make outbound calls to potential customers and explain EV products and offers.
  • Handle inbound inquiries and provide accurate product details.
  • Generate leads and schedule showroom visits/test drives for the sales team.
  • Maintain customer database and update call records in CRM/software.
  • Follow up with leads regularly until conversion.
  • Achieve daily/weekly/monthly calling and lead generation targets.
  • Coordinate with Sales Executives to ensure smooth customer handover.
  • Provide excellent customer service and resolve queries promptly.
  • Share feedback from customers with management for process improvement.
  • Use basic software like MS Excel, Word, or email clients to manage daily tasks

Required Skills:

  • Strong verbal communication and persuasive abilities
  • Basic computer literacy (MS Office, email, typing, CRM software)
  • Data entry speed and accuracy
  • Multitasking and time management
  • Problem-solving attitude and customer focus

Qualifications:

  • Minimum: Bachelor's degree or diploma in any stream
  • Prior telecalling or data entry experience (preferred)
  • Excellent communication skills in [local language, Hindi & English].
  • Good convincing and negotiation ability.
  • Typing skills (usually 25–35 WPM or higher)

Job Types: Full-time, Permanent

Pay: From ₹12,000.00 per month

Benefits:

  • Health insurance

Education:

  • Bachelor's (Required)

Experience:

  • Computer basics: 2 years (Required)

Language:

  • Hindi (Required)
  • English (Required)

Work Location: In person

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