
Telecaller
3 days ago
Key Responsibilities:
- Make outbound calls to potential customers and explain EV products and offers.
- Handle inbound inquiries and provide accurate product details.
- Generate leads and schedule showroom visits/test drives for the sales team.
- Maintain customer database and update call records in CRM/software.
- Follow up with leads regularly until conversion.
- Achieve daily/weekly/monthly calling and lead generation targets.
- Coordinate with Sales Executives to ensure smooth customer handover.
- Provide excellent customer service and resolve queries promptly.
- Share feedback from customers with management for process improvement.
- Use basic software like MS Excel, Word, or email clients to manage daily tasks
Required Skills:
- Strong verbal communication and persuasive abilities
- Basic computer literacy (MS Office, email, typing, CRM software)
- Data entry speed and accuracy
- Multitasking and time management
- Problem-solving attitude and customer focus
Qualifications:
- Minimum: Bachelor's degree or diploma in any stream
- Prior telecalling or data entry experience (preferred)
- Excellent communication skills in [local language, Hindi & English].
- Good convincing and negotiation ability.
- Typing skills (usually 25–35 WPM or higher)
Job Types: Full-time, Permanent
Pay: From ₹12,000.00 per month
Benefits:
- Health insurance
Education:
- Bachelor's (Required)
Experience:
- Computer basics: 2 years (Required)
Language:
- Hindi (Required)
- English (Required)
Work Location: In person
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