Program Delivery Leader

Deputy Vice President - Program Delivery

About Us

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What's in it for YOU

1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
3. Dynamic, Inclusive and Diverse team culture
4. Gender Neutral Policy
5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

The Program Delivery Leader will be responsible for managing data initiatives/programs of data function.

Role Accountability

1. Defining standards and best practices for data analysis, modelling and queries by adopting strong data governance practices to ensure data accuracy, consistency and reliability
2. Work closely with business teams and provide data requirements that may arise from new initiatives which may be required for analytics & reporting
3. Lead design, development and implementation of D&A solutions through data driven analysis for achieving business goals and objectives by liaisoning between D&A and business teams
4. Work with business teams and Data Lake technology team and lead the programs and data initiatives arising due to new needs arising from business, audits, regulatory
5. Actively participate in the new product initiatives and provide data requirements to be implemented for NPIs and ensure that same are implemented for appropriate data insights and analytics
6. Role is responsible for managing the data dictionary and ensuring it is always updated with the latest information, maintaining data quality and making data usable and accessible to all relevant stakeholders
7. Role will be responsible for supporting data audits & its closure and implementation of compliance requirement for data platform. Additionally, role will help in managing budgets, policies & PMO for BIU function
8. Ensure technical support is provided to Insights and reporting team wherever required to meet the data extraction & analysis requirements
9. Person is required to build a strong understanding of data processes across the card lifecycle, how and where the data is stored across multiple layers of data platforms.
10. Collaborate with senior leadership team, Function heads and BIU Program management team to understand their data needs and deliver the same through the implementation of data initiatives and projects
11. As a People Manager of 10 team members, provide strategic direction, performance management and career development opportunities for team members by fostering a culture of driving data driven decision making

Measures of Success

1. Deliver data projects On Time and accurately to drive business decision making
2. Maintain up to date data dictionary
3. Deliver on data extraction and other service tickets within SLA

Technical Skills / Experience / Certifications

1. Good knowledge of SAS, Python, SQL & ETL technologies esp. in Big Data Environment
2. Good working knowledge of BI tools like Tableau, Power BI, etc.

Competencies critical to the role

1. Person should have strong experience of leading teams preferably in BFSI segment
2. Good knowledge of business processes & key business metrics to provide effective solutions
3. Person should have good experience of data governance practices, and its related tools and processes required for maintaining data dictionary & good data quality standards
4. Person is required to lead cross functional teams to execute data processing asks and hence he should be:
5. Strong team player - Inclusive who can collaborate with multiple teams and drive them towards achieving a common goal
6. Strong analytical skills – strong problem-solving skills, communicates in a clear and succinct manner and effectively evaluates information / data to make decisions; anticipates obstacles and develops plans to resolve
7. Strong business acumen with the ability to understand and align with business goals
8. Demonstrated customer focus – evaluates decisions through the eyes of the customer; builds strong relationships and creates processes which helps with timely availability of data to all stakeholders
9. Should have very good written and verbal communication skills

Qualification

1. Graduate or Postgraduate in Computer Science, Data Science, Statistics, Data Analytics or related fields from good institute.
2. Desired - Analytics certifications like Certified Analytics Professional (CAP), Google Data Analytics Professional, etc.
3. Have experience of working on Data Lake using Hadoop or Data bricks. Have used data tools like Collibra to achieve data quality

Preferred Industry

BFSI