Process Manager

1 day ago

Coimbatore, Tamil Nadu, India Personiv Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Description
RESPONSIBILITIES:

  • Manage daily operations of the team and ensure smooth functioning of the overall business
  • Responsible for associate Engagement, business unit engagement and talent management
  • Monitor the overall functioning of the process by identifying areas of opportunities and recommend process improvements.
  • Review team performance and provide monthly reports drive the career road map for the team members based on the skill sets and the aspirations
  • Monitor the various standards including the internal quality, utilization, productivity targets and any other service level agreements.
  • Identify the training opportunities for the team and work with the trainer and team leads to bridge the gaps.
  • Anticipate and proactively plan for Business contingencies
  • Manage customer escalations.
  • Coach and Mentor Team lead and Trainers
  • Perform any other tasks as assigned and act as backup to the supervisor.
  • Basic Hygiene on the operations floor and build culture for the same Driving Cost Reduction Agenda in the Processes with Automation Opportunities, Productivity Enhancement Opportunities and Cross utilization of resources.
  • Assist the New Hires & Tenured Staff to meet the Productivity and Quality goals.
  • Manage team and ensure quality and productivity targets are met and exceeded
  • Motivate and engages team members and maintains attrition within thresholds Provide coaching and feedback to team members to enable them to improve their performance and focus on their career path and advancement within the organization
  • Assist new hires such that they are productive on the floor in the shortest possible time frame Build systems to ensure no escalations and is prompt in responding to escalations
  • Provide inputs to Leadership on process gaps that exist. Ensure compliance with internal policies and procedures, external regulations and information security standards.
  • Be sensitive and aware of the Organizational priorities towards Change & Innovation and Cost Optimization
  • Works independently with minimal direction and is very high on execution and adherence to timelines
  • Takes initiative to understand the process and keeps himself updated on the important changes in the business and the industry
  • Builds strong relationship with onshore counterparts and support functions and utilizes the relationship to maximize the results for the MIS and reporting needs with accuracy and timeliness's eager to take on more responsibilities and should be able to execute the ad hoc tasks

QUALIFICATIONS:

  • Any Bachelor's degree MBA or an equivalent degree is an advantage
  • Should have lead a team equivalent to 30 to 40 members
  • 5 to 6 years of relevant experience is required.
  • Should be Proficient in MS Office and if the candidate is having knowledge on variety of programs that is an added advantage.

OTHER REQUIRED SKILLS:

  • Excellent communication (both verbal and written) and interpersonal Skills
  • Strong reporting and analytical skills with proficiency in MS-Office applications
  • Excellent planning and organizing skills
  • Strong leadership and business acumen
  • Ability to mentor and coach associates
  • Ability to develop associates and create a succession pipeline
  • Flexible to work in shifts (Night), as per business requirement
  • Demonstrates behavior that promotes the values of the organization

  • Process Manager

    1 day ago

    Coimbatore, Tamil Nadu, India Eclerx Full time

    Job DescriptionCustomer Operations Process Manager Responsibilities- Prepares performance reports by collecting, analyzing, and summarizing data and trends- Ensure Critical Performance Metrics are met consistently- Lead client/vendor reviews/calibrations- Revert to client/vendor queries on routine issues- Provide innovative ideas to optimize internal metrics...

  • Associate Process Manager

    24 hours ago

    Coimbatore, Tamil Nadu, India eClerx Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management and a strong background in IT Services & Consulting.Roles and ResponsibilityManage and implement process improvements to increase efficiency and productivity.Develop and maintain process...

  • Associate Process Manager

    23 hours ago

    Coimbatore, Tamil Nadu, India eClerx Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Roles and ResponsibilityManage and implement process improvements to increase efficiency and productivity.Collaborate with cross-functional teams to identify and prioritize process improvement opportunities.Develop and maintain process documentation and standard operating procedures.Analyze data and metrics to measure process performance and inform...

  • AP Process Manager

    3 days ago

    Coimbatore, Tamil Nadu, India beBeeAccountsPayable Full time ₹ 18,00,000 - ₹ 25,00,000

    Job TitleThe Accounts Payable Team Lead position requires a strategic and operational leader to oversee the daily operations of the accounts payable function, manage a team of AP specialists, and ensure timely and accurate processing of vendor invoices and payments.This role involves process management, team leadership, and continuous improvement of AP...

  • process engineering manager

    6 days ago

    Coimbatore, Tamil Nadu, India Randstad Full time

    A Process Engineering Manager leads a team responsible for designing, implementing, and optimizing manufacturing processes, ensuring efficiency, cost-effectiveness, and compliance with quality and safety standards. They analyze processes, identify improvements, and oversee project execution, often utilizing methodologies like Lean Manufacturing and Six...

  • Associate Process Manager

    1 day ago

    Coimbatore, Tamil Nadu, India eClerx Full time US$ 90,000 - US$ 1,20,000 per year

    Shift Timings EMEA/US |Management Level APM | Travel Requirements NAThe candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is...

  • Process Manager Urgent

    1 day ago

    Coimbatore, Tamil Nadu, India Eclerx Full time

    Job DescriptionRESPONSIBILITIES:- Manage daily operations of the team and ensure smooth functioning of the overall business- Responsible for associate Engagement, business unit engagement and talent management- Monitor the overall functioning of the process by identifying areas of opportunities and recommend process improvements.- Review team performance and...

  • general manager chicken processing

    4 weeks ago

    Coimbatore, Tamil Nadu, India Almighty HRD Consultants Full time

    Job DescriptionJob OverviewWe are seeking a Senior Level General Manager for Chicken Processing located in Udumalaippettai. As a Full-Time role, this position requires an individual capable of overseeing all aspects of chicken processing operations. The ideal candidate will have experience in operations management, food safety compliance, and supply chain...

  • Business Process Management Specialist

    1 week ago

    Coimbatore, Tamil Nadu, India beBeeProcess Full time ₹ 20,00,000 - ₹ 25,00,000

    Job TitleWe are seeking a seasoned professional to implement end-to-end Business Process Management (BPM) solutions using IBM BPM. The ideal candidate will have extensive experience in designing, developing, and deploying efficient business processes.The candidate should possess strong skills in Object-Oriented Programming, Database management, and...

  • Cold Finishing Process Manager

    4 days ago

    Coimbatore, Tamil Nadu, India beBeeLeadership Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job DescriptionThe successful candidate will be responsible for overseeing the operations and management of a cold finishing process, ensuring that all activities are carried out in accordance with established procedures and standards.Utilize SAP and other IT-related applications to monitor and control operations, ensuring that all data is accurately...