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Associate Process Manager
2 weeks ago
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management and a strong background in IT Services & Consulting.
Roles and Responsibility
- Manage and implement process improvements to increase efficiency and productivity.
- Develop and maintain process documentation and standard operating procedures.
- Collaborate with cross-functional teams to identify and resolve process issues.
- Analyze data and metrics to measure process performance and make informed decisions.
- Implement change management strategies to ensure successful process changes.
- Provide training and support to team members on new processes and procedures.
Job Requirements
- Strong understanding of process management principles and methodologies.
- Experience in the IT Services & Consulting industry is preferred.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and decision-making skills with attention to detail.
- Experience with process improvement tools and techniques is desirable.
