Associate Process Manager
1 day ago
Roles and Responsibility
- Manage and implement process improvements to increase efficiency and productivity.
- Collaborate with cross-functional teams to identify and prioritize process improvement opportunities.
- Develop and maintain process documentation and standard operating procedures.
- Analyze data and metrics to measure process performance and inform decision-making.
- Identify and mitigate risks associated with process changes or improvements.
- Provide training and support to team members on new processes and procedures.
Job Requirements
- Strong understanding of process management principles and methodologies.
- Experience in the IT Services & Consulting industry, preferably in a process management role.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and organizational skills, with attention to detail and accuracy.
- Experience with process improvement tools and techniques, such as Lean Six Sigma or Black Belt.
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