sales and application engineer

Job Description: Sales & Application Engineer

We are currently hiring a dynamic and results-oriented Sales & Application Engineer to join our team at Srujan Solutions Pvt Ltd.

As a Sales & Application Engineer, you need to understand customer needs, providing a technical solution and effectively marketing our products or services. Your role will be pivotal in effectively communicating technical information to customers and helping to develop and maintain relationships to build trust.

This is an exciting opportunity to contribute to our company's success and be part of a high-performing sales team in a competitive market. If you're passionate about sales and innovation, we invite you to apply.

We offer competitive compensation packages, health & medical benefits and a positive work culture that emphasises work-life balance and recognises the contributions of our employees. Being an equal opportunity employer, we invite candidates of all backgrounds to apply.

Objectives of the role

• Understanding customer needs and aligning product offerings with their requirements.
• Providing technical expertise and guidance to customers throughout the sales process.
• Conducting product demonstrations and delivering compelling presentations to showcase the value of our solutions.
• Collaborating with the sales team to identify and qualify sales opportunities.
• Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty.
• Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations.

Your tasks

• Understand our product/service's technical features, functionalities and benefits.
• Study customer needs, pain points and business challenges and create a customised sales proposal with the sales team.
• Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.
• Provide pre-sales support by answering technical inquiries and participating in sales meetings.
• Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions.
• Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.
• Give active feedback and insights from the market to the product development and marketing team.
• Participate in sales meetings, trade shows and industry events to promote our products or services.
• Stay updated on industry trends, market dynamics and competitor offerings.

Required skills and qualifications

• Bachelor's Degree/Diploma in Mechanical or relative field.
• CNC/VMC/Swiss Type CNC Knowledge/Hands on Experience preferable.
• 2+ years of experience as a Sales & Application Engineer or in a similar technical sales role.
• Strong technical background and ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences.
• Understanding of CNC programming or ability to guide customers to make CNC program to Install our products on Machine.
• Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams.
• Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
• Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth.
• Ability to work independently and collaboratively within a team.
• Willingness to travel as required.

Preferred skills and qualifications

• Knowledge of the Indian market and customer preferences.
• Strong negotiation and persuasion skills.
• Language proficiency in multiple languages to cater to a diverse customer base.
• Experience working with cross-functional teams, including product development and marketing.
• Knowledge or Handon Experience on Fanuc/Siemens/Mazatrol/Mitsubishi controller.
• Programming/Setting knowledge of Swiss Type CNC like Citizen/Tornos/Tsugami/Hanwha.

Job Type: Full-time

Work Location: In person