Shift Controller

24 hours ago

Pune, Maharashtra, India Bigbasket Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities

Team and People Management

* Supervise and manage a team of 50 to 60 employees.

* Monitor team performance, including attendance, leaves, and overall productivity.

* Effectively handle manpower and lead your team.

* Resolve conflicts that arise among staff members during the shift.

Operational Oversight

* Manage end-to-end picking and packing operations to ensure all orders are completed on time.

* Ensure timely handover of tasks to the next shift or delivery hub.

* Monitor inventory accuracy and perform regular audits to minimize discrepancies.

* Implement and enforce best practices for efficient workflow.

* Follow Standard Operating Procedures (SOPs) to ensure customer satisfaction.

Inventory Control

* Manage inventory for different product categories, FMCG, fruits, and vegetables.

* Utilize inventory management methods like FIFO (First-In, First-Out) to prevent expired products from being shipped.

* Monitor stock levels and ensure timely completion of Goods Received Notes (GRN).

* Control waste and shrinkage according to budget.

Safety and Compliance

* Enforce and ensure compliance with all safety and quality standards.

* Ensure the work environment is safe and well-maintained.

Required Skills and Qualifications

Experience: Proven experience in a supervisory or managerial role, particularly in logistics or warehouse operations. Some roles may require specific experience with FMCG inventory.

People Management: Strong leadership, team management, and manpower handling skills are essential.

Operational Knowledge: Familiarity with inventory control methods (FIFO), logistics, and general operations.

Problem-Solving: The ability to quickly resolve operational issues and troubleshoot problems as they arise.

Soft Skills: Excellent communication, time management, and organizational skills are crucial.

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