Credit Control Assistant

5 days ago


Pune, Maharashtra, India Ferns Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

This is an exciting opportunity to join the Pune-based team of one of the UKs most innovative healthcare providers. As a Credit Control Assistant, you will play a critical role in ensuring timely collections, reducing aged debt, and building strong relationships with patients, insurers, embassies, and corporate partners. Your work will directly contribute to maintaining a healthy financial ecosystem in a fast-paced and rewarding private healthcare environment.

Department: Finance / Credit Control

Reports To: Credit Control Lead

Shift: UK Shift pm 9.00 pm IST)

Job Type: Work From Office (WFO)

Key Responsibilities

Debt Collection & Account Management

  • Monitor and manage the aged debt ledger, ensuring proactive follow-up of outstanding invoices.
  • Chase overdue payments via telephone, email, and written correspondence.
  • Maintain accurate records of all debtor communications and agreed payment plans.

Stakeholder Liaison

  • Liaise with private patients, insurers (PMIs), embassies, and corporate clients to resolve payment queries and disputes.
  • Work closely with the billing team to clarify invoice details, authorisations, and coding where required.

Payment Allocation & Reconciliation

  • Accurately allocate payments to the correct accounts.
  • Reconcile discrepancies between billed amounts and payments received.
  • Support the month-end closing process and provide input into financial reporting.
  • Managing insurance priors, recoups, refunds, further payment and reductions.

Reporting & Compliance

  • Provide regular reports on debt status, payment trends, and risk areas to the Credit Control Lead.
  • Support internal and external audit documentation.
  • Ensure credit control activities comply with GDPR, company policy, and healthcare regulations.

Process Improvement

  • Spot recurring payment delays and collaborate with relevant teams to implement improvements.
  • Support development and implementation of improved credit control procedures and systems.

Skills & Experience Required:

Essential

  • 3 to 5 years of experience in Credit Control / Accounts Receivable, preferably in healthcare or the private sector.
  • MBA / MCom degree is ideal, though strong graduates with exceptional experience are also encouraged to apply.
  • Only candidates currently residing in Pune will be considered for this role.
  • We prefer immediate joiners.
  • Knowledge of private medical insurance (PMI) processes and third-party payer arrangements.
  • Proficiency in financial software and patient management systems (e.g. Epic, SAP, Meditech).
  • Strong numerical ability, attention to detail, and accuracy.
  • Excellent verbal and written communication skills.
  • Ability to handle sensitive financial discussions with tact and professionalism.

Desirable

  • Experience with NHS PPUs, private hospitals, or medical billing teams.
  • Familiarity with international patient billing and embassy relationships.
  • Understanding of healthcare regulations and compliance standards (e.g. GDPR, CQC).

Personal Attributes

  • Confident, assertive, and persuasive strong negotiation skills.
  • Organised and proactive able to manage competing priorities.
  • Empathetic and professional when handling patient and client queries.
  • A team player who brings solutions, not just problems.

Working Conditions & Benefits

  • This is a Work From Office (WFO) role based in Pune, not Work From Home. A limited hybrid option may be considered only in exceptional circumstances.
  • You will regularly collaborate with colleagues across Finance, Billing, Admissions, Commercial, and Patient Services, giving you broad exposure and valuable cross-functional learning opportunities.
  • A chance to shape and strengthen financial operations for a leading UK healthcare client.
  • Direct collaboration with UK leadership teams, where your work will directly contribute to driving performance, efficiency, and impact.
  • We offer a competitive compensation package, along with a generous leave policy, medical insurance, and a collaborative work environment.
  • High performers can look forward to clear career growth opportunities.

Please answer the qualifying questions carefully incomplete or casual responses may lead to your application not being considered.

If you're ready to take ownership, sharpen your expertise, and make a real impact in global healthcare finance, apply today and grow with us


  • Credit Controller

    21 hours ago


    Pune, Maharashtra, India NielsenIQ Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    SME Credit Controller Job Description Position Summary: The Credit & Control SME at NIQ is responsible for overseeing the credit management and control processes within the finance department. This leadership role entails managing a team focused on maintaining sound credit policies, performing credit assessments, managing receivables, and ensuring...

  • SME Credit Controller

    2 weeks ago


    Pune, Maharashtra, India NielsenIQ Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Position Summary:The Credit & Control SME at NIQ is responsible for overseeing the credit management and control processes within the finance department. This leadership role entails managing a team focused on maintaining sound credit policies, performing credit assessments, managing receivables, and ensuring compliance with financial...


  • Pune, Maharashtra, India NielsenIQ Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job DescriptionPosition Summary:The Credit & Control SME at NIQ is responsible for overseeing the credit management and control processes within the finance department. This leadership role entails managing a team focused on maintaining sound credit policies, performing credit assessments, managing receivables, and ensuring compliance with financial...


  • Pune, Maharashtra, India NielsenIQ Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description Position Summary:The Credit & Control SME at NIQ is responsible for overseeing the credit management and control processes within the finance department. This leadership role entails managing a team focused on maintaining sound credit policies, performing credit assessments, managing receivables, and ensuring compliance with financial...

  • Credit Controller

    21 hours ago


    Pune, Maharashtra, India NielsenIQ Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Sr. Credit controller Additional Information Our BenefitsFlexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In...


  • Pune, Maharashtra, India LAKSH HUMAN RESOURCE Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description Matrix Cellular International Services Ltd., th Floor, East Court Phoniex Market City, Viman Nagar Road, Pune Executive / Sr executive - Credit Control Experience : 1 to 3 yrs Skills Required : Job Summary : Job Description: - Make appointments with the corporates for understanding the discrepancy/delays in the payment of the bills - Ensure...


  • Pune, Maharashtra, India Piaggio Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Your Job Role Summary You will be responsible for spearheading and leading the team to perform timely and precise accounting operations for the company in line with accounting principles and standards to present true & fair financial results, including establishing and maintaining the organization's accounting principles, practices, and procedures. You will...


  • Pune, Maharashtra, India Bajaj Housing Finance Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Roles and ResponsibilitiesManage a team responsible for credit appraisal and underwriting across multiple locations.Oversee the entire credit process from application to disbursement, ensuring timely decision-making and quality control.Develop and implement effective credit policies, procedures, and processes to minimize defaults and maximize...

  • Credit Analyst

    1 week ago


    Pune, Maharashtra, India crescendo global Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description Position: Credit Analyst - Insurance/CorporatesExperience: 3 YearsLocation: Pune Discipline: Credit RatingJob Type: Permanent Contact Name: Parul AroraContact Email: Job Reference: 65615Published: 7 days ago Senior Credit Analyst - Corporates/Equity/Banking/Insurance (Financial Modelling) - 2 Years - Pune Location: Pune (Hybrid) An...

  • Credit Analyst

    1 week ago


    Pune, Maharashtra, India Crisil Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title Credit Analyst– Insurance Division GAC Department Global Analytical Centre – Analytical Location Pune Role Summary Functional Responsibility/Domain Related• Support global Credit Analyst(s) to track the performance of a portfolio of Insurance Companies operating mostly in the North American/European markets, and to respond to credit events...