Assistant Vice President, Cluster Head, Consumer Banking Group

4 days ago

Kumbakonam, Tamil Nadu, India at DBS Full time ₹ 15,00,000 - ₹ 20,00,000 per year
Assistant Vice President, Cluster Head, Consumer Banking Group - (WD

Job Purpose

  • To be responsible for the overall management of the Bank's business & operations in the cluster (including branch level) in accordance specified guidelines, so as to ensure best of class client experience within acceptable level of risks.
  • To be the P&L owner for assets and liabilities in the respective cluster

Key Accountabilities

  • Responsibility for Cluster P&L, Serve as a pivotal member of the leadership team in formulating Bank goals & strategy (short term and long term) and translation of the same to business plan at a cluster and branch level
  • Develop and implement strategies and plans consistent with established goals in each product line and service in the cluster & ensure achievement of branch and cluster level Business Targets.
  • Collaborate with Product Teams, Operations Teams, Regional delivery teams, branches in developing operational plans for the cluster based on the overall targets and budgets for the region.
  • Regularly conducts detailed reviews of the Bank's operations and takes appropriate decisions for reallocating resources and re-deciding priorities.
  • Recommend plan for setting up of new branches and ATMs in the region as per requirements

Job Duties & responsibilities

  • Drive implementation of marketing promotions and campaigns across all product propositions in the respective cluster
  • Manage deployment of manpower across the branches in the respective cluster
  • Ensure efficient operations in the cluster by establishing and monitoring adherence to operational policies and procedures.
  • Develop and ensure implementation of changes in policies and procedures to improve productivity and service levels. Ensure adherence to turnaround time in all banking processes in the cluster such as account opening, grievance handling etc.
  • Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members.

Required Experience

  • 12- 14 Years in Banking, NBFC

Education / Preferred Qualifications

  • Graduate/MBA

Core Competencies

  • Stakeholder Management skills
  • Business focus with a sales acumen
  • Excellent interpersonal and communication skills
  • Ability to build strong relationships with clients.
  • Ability to meet deadlines.
  • Knowledge about internal/external regulations.

Technical Competencies

  • Good Computer Knowledge

Work Relationship

  • Leadership traits
  • Effective communication between self and superior
  • Inter-personal skills & team player
  • Display of RED Attitude (Reliable, Easy to deal with & Dependable)

DBS India - Culture & Behaviors

DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:

  • Ensure Customer Focus by Delighting Customers & Reduce Complaints
  • Build Pride and Passion to Protect, Maintain and Enhance DBS' Reputation
  • Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
  • Maintain the Highest Standards of Honesty and Integrity

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Primary Location: India-Tamil Nadu-Tanjore Job: Relationship Management Schedule: Regular Employee Status: Full-time : Job Posting: Aug 14, 2025, 2:30:00 AM

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