Remote Desktop Administrator

6 days ago

Mumbai, Maharashtra, India Capgemini Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role
  • Provide advanced troubleshooting and resolution for desktop, laptop, and peripheral issues across enterprise environments.
  • Respond to and manage escalated support tickets, ensuring timely and effective resolution.
  • Install, configure, and maintain software and hardware components, ensuring compliance with organizational standards.
  • Assist in the setup and support of network-related issues, including connectivity and access management.
  • Document support processes, resolutions, and best practices in the ticketing and knowledge management systems.
  • Collaborate with cross-functional IT teams to resolve issues and enhance support workflows.
  • Stay updated with current IT trends and technologies to improve service delivery and user experience.
Your Profile
  • 4–6 years of experience in IT support or infrastructure services, with a focus on Remote Desktop Services (RDS) and File Services.
  • Proficiency in Windows operating systems and Mac OS environments.
  • Hands-on experience with Active Directory, Microsoft Office Suite, and remote desktop tools.
  • Strong skills in hardware diagnostics, repair, and peripheral support.
  • Familiarity with network troubleshooting and basic infrastructure components.
  • Knowledge of the ITIL framework and service management principles.
  • Excellent communication and documentation skills.
  • Ability to work collaboratively with global teams and manage escalations effectively.
What You Will Love Working at Capgemini
  • Opportunity to work on enterprise-grade IT support and infrastructure services across diverse platforms.
  • Exposure to modern workplace technologies and global support environments.
  • Clear career progression from technical support to infrastructure engineering and leadership roles.
  • Collaborative work culture with opportunities for learning, innovation, and global client engagement.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

  • Remote Desktop Support

    1 week ago

    Mumbai, Maharashtra, India Birlasoft Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Country/Region: INRequisition ID: 29547Work Model:Position Type:Salary Range:Location: INDIA - MUMBAI - BIRLASOFT OFFICETitle: Remote Desktop SupportDescription:About Birlasoft:Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company's consultative and...

  • Network &Remote and desktop support Engineer

    4 days ago

    Mumbai, Maharashtra, India IT Company Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Network & Remote and Desktop Support Engineer located in Mumbai. The engineer will be responsible for daily support and maintenance of desktop computers and networks, providing technical support for hardware, software, and printer issues, and...

  • Desktop Support Engineer

    2 days ago

    Mumbai, Maharashtra, India Insight Business Machines Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role & responsibilities : Monitor, maintain, debug and troubleshoot desktop incidents, hardware failures, Wireless and Networking problems.Install, configure, update, monitor and troubleshoot various OSs, Applications, Internet Browsers, Anti-virus software.Guide remote users and/or fix troubleshoots remotely.Manage disk and folder sharing, and permission...

  • Desktop Support Engineer

    2 weeks ago

    Mumbai, Maharashtra, India Interspence Solutions Llp Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: Kamala mills compound Parel.Employment Type: Full-Time | On-SiteTimings: 9-6pm alternate Saturday offRole Overview:We are seeking a skilled and customer-focused Desktop Support Engineer to join our in-house IT team. This role is responsible for providing technical support and troubleshooting services to internal users across hardware, software, and...

  • Desktop Support Engineer

    4 days ago

    Mumbai, Maharashtra, India Ashtech Infotech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company Name- Ashtech Infotech India Pvt ltdWebsite: Position- Desktop Support Engineer L1/ L2Job Profile:Website- Install and configure Windows and Linux desktop and peripherals and test network connections.Handle daily technical support activities on desktops & laptops, networking and server log monitoring.provide on-site or remote technical assistance...

  • Senior Administrator

    4 days ago

    Mumbai, Maharashtra, India Microland Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description:Education Qualification :Any Graduate Skills :Primary -> Technology | Windows and MAC Support | OS administration | 3 - ExperiencedPrimary -> Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 3 - ExperiencedSecondary -> Technology | Audio, Video support | Installation and configuration | 3 -...

  • It Desktop Support Engineer

    2 days ago

    Mumbai, Maharashtra, India Chaturvedi & Shah LLP Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Senior IT Desktop EngineerExperience: 5 YearsLocation: Nariman PointDepartment: IT SupportReports to: CTOJob Summary:We are seeking a highly skilled Senior IT Desktop Engineer with 5 years of experience to lead and support our organizations end-user computing environment. The ideal candidate will take ownership of complex technical issues, ensure...

  • Desktop Support Engineer L2

    1 week ago

    Mumbai, Maharashtra, India Dixit Infotech Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Good Understanding about Hardware as well as software of laptop, desktop & priterLocation-GurugramExperience required- 5-7 YearsSkill sets- Good Communication skillGood Understanding of Application installation & Troubleshooting,Good knowledge regarding Laptop, desktop & printersRemote desktop support

  • Desktop Support Engineer

    4 days ago

    Mumbai, Maharashtra, India Zack It Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations. and this is for tcl

  • System Administrator

    4 days ago

    Mumbai, Maharashtra, India KnowledgeWorks Global (KGL) Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Description :Server administration and managementWindows desktop/Laptop installation, configuration, and managementPrinter managementEmail managementsoftware installation and configurationAntivirus managementHardware and software inventory managementO365 email server and cloud server managementLinux administrationBasic network administrationRemote...