Desktop Support Engineer

2 days ago


Mumbai, Maharashtra, India Insight Business Machines Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role & responsibilities : Monitor, maintain, debug and troubleshoot desktop incidents, hardware failures, Wireless and Networking problems.

  • Install, configure, update, monitor and troubleshoot various OSs, Applications, Internet Browsers, Anti-virus software.
  • Guide remote users and/or fix troubleshoots remotely.
  • Manage disk and folder sharing, and permission settings on desktops
  • Provide support to voice equipment including support for VOIP voice devices such as plugging in the headsets and carrying out headset settings
  • Backup administration
  • Reviewing application and system event logs
  • Configuration, Installation, re-installation, maintenance and troubleshooting of peripherals like printers, scanners etc.
  • Knowledge of all Operating Systems, OS Applications, Networking, Security and Antivirus software.
  • Hardware troubleshooting knowledge.
  • Strong problem-solving skills.
  • Networking knowledge
  • Ability to communicate clearly (Verbal & Written).
  • Ability to manage multiple tasks under pressure.

Preferred candidate profile



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