Customer Support Executive

2 days ago

Chennai, Tamil Nadu, India Lions Workforce Solutions Full time ₹ 1,80,000 - ₹ 3,60,000 per year

RJob Title: Customer Support Executive (Work from Home Chennai Based)

Location: Remote (Work from Home) Occasional on-site visits within nearby Chennai locations required

Job Type: Full-Time

Experience: Fresher / Experienced

Salary: 15,000 18,000 per month

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 6:00 PM

Job Role:

As a Customer Support Executive, you will be the primary point of contact for our clients, helping them resolve their queries efficiently through multiple communication channels including phone calls, WhatsApp, and emails.

Key Responsibilities:

Handle customer queries and concerns promptly and professionally.

Provide support via phone calls, WhatsApp messages, and emails.

Maintain accurate records of customer interactions and follow-ups.

Coordinate with internal teams to ensure client satisfaction.

Occasionally visit client sites or offices within nearby Chennai locations (when required).

Required Skills:

Proficiency in Hindi, English, and Tamil (mandatory – both verbal and written communication).

Good interpersonal and problem-solving skills.

Ability to multitask and manage time efficiently.

Basic knowledge of using smartphones, WhatsApp, and email.

Eligibility:

Fresher or experienced candidates are welcome to apply.

Must be based in Chennai or nearby areas.

Must have access to a personal computer/laptop and a stable internet connection for remote work.

Why Join Us?

Work from the comfort of your home.

Opportunity to gain valuable customer service experience.

Supportive work environment with room to grow.

Competitive salary and timely payouts.

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