Process Trainer

2 days ago


Faridabad, Haryana, India kayakalp global Full time ₹ 4,20,000 per year

Key Responsibilities:

  • Conduct process training for new joiners and cross-training for existing employees.
  • Design and update training modules, SOPs, and documentation aligned with healthcare processes (e.g., RCM, claims processing, medical billing, coding, prior authorization).
  • Collaborate with operations and quality teams to identify training needs and skill gaps.
  • Evaluate the effectiveness of training programs through assessments, feedback, and performance analysis.
  • Ensure training content meets HIPAA and other healthcare compliance requirements.
  • Maintain accurate records of training schedules, attendance, and results.
  • Provide floor support during nesting/on-the-job training phases.
  • Drive continuous improvement initiatives to enhance training delivery and learner engagement.
  • Support process transitions, migrations, and updates by creating relevant knowledge materials.

Job Type: Full-time

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person


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