Process Trainer
2 days ago
Key Responsibilities:
- Conduct process training for new joiners and cross-training for existing employees.
- Design and update training modules, SOPs, and documentation aligned with healthcare processes (e.g., RCM, claims processing, medical billing, coding, prior authorization).
- Collaborate with operations and quality teams to identify training needs and skill gaps.
- Evaluate the effectiveness of training programs through assessments, feedback, and performance analysis.
- Ensure training content meets HIPAA and other healthcare compliance requirements.
- Maintain accurate records of training schedules, attendance, and results.
- Provide floor support during nesting/on-the-job training phases.
- Drive continuous improvement initiatives to enhance training delivery and learner engagement.
- Support process transitions, migrations, and updates by creating relevant knowledge materials.
Job Type: Full-time
Pay: ₹20, ₹35,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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