Senior Engineer-Desk Side Services

SENIOR SPECIALIST Skill (Primary) DWP-FSS-Desk Side Services Location Mumbai Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and...

Be the Energy Behind ChangeABL Group is a leading global independent energy and marine consultant working in energy and oceans to de-risk and drive the energy transition across the renewables, maritime, and oil and gas sectors, offering the deepest pool of expertise across marine and engineering disciplines in more than 300 locations globally.Now, we're...

· Create and assign service tickets to appropriate technicians or teams for resolution· Monitor and respond to IT support tickets in a timely manner· Provide excellent customer service and ensure a positive user experience· Adhere to established service level agreements and response times for service requests· Vendor management for Service support·...

Role : Global Service DeskExperience : Min 2 years of experience into International Service Desk or International Technical SupportEducation : GraduationSkills : Office 365, Troubleshooting, Ticket, SLA, Ticket, ConfigurationNotice : Immediate to 15 DaysLocation : MumbaiSalary : Up to 6.5 LPAShift : US ShiftJob Types: Full-time, PermanentPay: Up to...

JOB TITLE : Service Desk Engineer - Mumbai QUALIFICATION : Bachelor's degree in computer science, or related field (or equivalent work experience). CERTIFICATIONS : ITIL, CompTIA A EXPERIENCE : Minimum 4-6 years of hands-on experience in ServiceDesk & Remote Desktop Support. REPORTING TO : SDM Key Responsibilities : 1. Call Handling -...

Roles and ResponsibilitiesProvide technical support to end-users through phone, email, or in-person interactions.Troubleshoot hardware and software issues related to laptops, desktops, printers, and other peripherals.Manage IT service desk tickets using ticketing tools such as [insert tool names].Collaborate with internal teams to resolve complex technical...

Service Desk -2 yrsLower parelJob Type: Full-timePay: ₹10, ₹38,225.39 per month

Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...

Position Description: The CitiusTech Healthcare Technology Private Limited is seeking a Desktop Support Engineer.Candidate will be good team player & responsibilities will include skillset applicable for IT operations & Helpdesk management. Duties and responsibilities: Performs technical tasks such as installing, configuring, maintaining, troubleshooting,...

DescriptionThe Role:-Manage escalated tickets from Service Desk L1 and other support group.Performs advance troubleshooting and handles more complex issues or unresolved incidents/request.Records/tracks issue/request and confirm resolution prior to closure. Responses are not scripted and require extensive probing of callers for specific...