Client Solutions Manager

2 days ago

Bengaluru, Karnataka, India Meta Full time ₹ 12,00,000 - ₹ 36,00,000 per year
The Client Solutions Manager (CSM) is a strategic partner to India's largest advertisers to understand their business objectives and provide strategic guidance on leveraging various products and solutions on Meta's platforms to achieve their business goals.

Responsibilities
  • Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners
  • Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
  • Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies
  • Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth
  • Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders
  • Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations
  • Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
  • Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments
  • Manage account operations (e.g. troubleshooting issues, account set up, etc.)
  • Work and collaborate across internal cross-functional teams to project manage complex workstreams
  • Travel as needed
Minimum Qualifications
  • MBA Degree or equivalent experience
  • 5+ years of experience in client management, digital marketing, or advertising
  • Analytical skills and experience with data-driven decision making
  • Good communication and presentation skills
  • Ability to work collaboratively in a fast-paced environment
  • Executive Presence to engage with C-suite Leaders
Preferred Qualifications
  • Experience working with large advertisers or agencies
  • Experience or understanding of Meta's advertising products and ecosystem
  • Proven track record of driving business growth through client partnerships

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