Implementation Manager

3 days ago

Remote, India First Due Full time ₹ 2,00,000 - ₹ 12,00,000 per year
Job Information

Department Name

Implementation

Date Opened

10/07/2025

Job Type

Full time

Industry

Technology

Work Experience

1-3 years

Remote Job

Job Description

This is a remote position.

The Implementation Manager role involves working with customers across Fire, EMS and Office of Emergency Management in their implementation and set-up of the First Due Platform – an end-to-end SaaS platform, which helps emergency response agencies respond more effectively to incidents and manage their entire operation. You will be responsible for ensuring our customer implementations stay on track and are delivered on time with high quality. You will receive significant support internally from our client success and development teams in a collaborative fast paced start-up environment.

Key Responsibilities:

  • Manage implementation of customers from contract to launch.
  • Oversee Customer Success and Engineering staff on implementation to ensure on-time delivery on software implementations.
  • Develop project plans, track progress, and monitor roadblocks during the implementation phase.
  • Coordinate with partners and other organizations.
  • Document data requirements and process workflows.
  • Report regularly on status of implementations and potential issues.
  • Identify key weaknesses and failure points in current project implementation plans and spearhead process improvements.

Key Qualifications & Experience:

  • Minimum 3 years of Software Implementation project management experience
  • Knowledge of project management tools
  • Excellent written and verbal communication skills
  • Highly detail oriented
  • Motivated and proactive in creating and improving processes and workflows
  • Strong analytical and critical thinking skills
  • Good to have: Familiarity with SQL
  • Good to have: Experience with Fire and EMS agency software solutions

About First Due:

First Due is re-imagining Fire and EMS by providing an all-in-one cloud platform that allows agencies to run their entire operation in one place. From Fire Prevention, Pre-Incident Planning, Incident Reporting, Scheduling, Asset Management, Reporting, and Response, First Due is transforming public safety through next-generation technology and innovation.

Locality Media, Inc. is an equal opportunity employer. We do not discriminate and will take appropriate measures to ensure against discrimination and/or harassment in employment, recruitment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, national origin, ancestry, age, religion or belief, political affiliation, mental, physical, or sensory disability, medical condition, genetic information, pregnancy, retaliation, military or veteran status, marital status, family or parental status, sexual orientation, gender identity or expression, sex, or any other status protected by the laws or regulations in the locations where we operate. We will provide reasonable accommodations for applicants or employees for medical or religious reasons. We are committed to providing an environment of respect, acceptance, inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated.

First Due is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.

  • Implementation Manager

    2 weeks ago

    Remote, India First Due Full time ₹ 60,000 - ₹ 1,20,000 per year

    Job InformationDepartment NameImplementationDate Opened08/22/2025Job TypeFull timeIndustryTechnologyWork Experience1-3 yearsRemote JobJob DescriptionThis is a remote position.The Implementation Manager role involves working with customers across Fire, EMS and Office of Emergency Management in their implementation and set-up of the First Due Platform – an...

  • Implementation Project Manager

    1 week ago

    Remote, India FireMon Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    As a thought leader in the NSPM space, FireMon is paving the way in the cybersecurity industry across the globe. At FireMon, you'll find a disruptive, cutting-edge environment. It's a place where being proactive is rewarded and each day is more innovative than the last. This drive permeates everything we do – from how we develop our products to how we...

  • Implementation Expert

    2 weeks ago

    Remote, India Rapsys Technologies Pte. Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    End-to-end implementation of SaaS solutions based on client requirements.Understand client business processes and convert use cases into technical/configuredsolutions.Deliver customized setups for use cases like:Project ManagementPortfolio ManagementProduct Lifecycle Management (PLM)Customer Relationship Management (CRM)Manufacturing workflowsDesign and...

  • Implementation Engineer

    5 days ago

    Remote, India Mongoose Minds Private Limited Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    Job Title: Implementation EngineerLocation: Remote (with frequent travel across India and Middle East)Department: Implementation & Client SupportReporting To: Implementation Manager / Project LeadExperience Required: 1–3 yearsEmployment Type: Full-timeJob SummaryWe are seeking a dynamic Implementation Engineer to join our team and support deployment of our...

  • Implementation Consultant

    1 day ago

    Remote, India Bloom Equity Partners Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Implementation ConsultantAbout RightCrowdRightCrowd is a global leader in Physical Identity and Access Management (PIAM), providing award-winning solutions that automate the lifecycle of cardholders and their credentials, enforce security and safety policies, and support compliance requirements. Our solutions help organizations eliminate access chaos and...

  • Implementation Specialist

    5 days ago

    Remote, India Entrexael Technology Solutions Full time ₹ 1,80,000 per year

    About EntrexaelEntrexael is a dynamic venture studio and business solutions company committed to empowering startups, MSMEs, and communities with innovative platforms and services. We specialize in building scalable digital ecosystems that bridge the gap between entrepreneurship, technology, and market adoption.Role OverviewWe are looking for an enthusiastic...

  • Service Implementation

    1 week ago

    Remote, India Tescom Business Solution Full time

    **Job Description for Service Implementation** - Clear and effective written and verbal communications skills preferred - Basic telecommunications technical knowledge - Able to gain the trust and respect of a team - Maintenance of all documentation and procedures relating to all aspects of all Services provided to the Customer in accordance with this Service...

  • Implementation Manager

    3 weeks ago

    Pacific Remote Islands Marine National Monument, India First Due Full time

    Job Information Department Name Implementation Date Opened 08/22/2025 Job Type Full time Industry Technology Work Experience 1-3 years Remote Job Job Description This is a remote position. The Implementation Manager role involves working with customers across Fire, EMS and Office of Emergency Management in their implementation and set-up of the First Due...

  • Senior Implementation Consultant

    2 weeks ago

    Remote, India Cotiviti Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Overview:Sr. Implementation Consultant is a post-sales position that focuses on individual clients and implementing Edifecs/Cotiviti solutions purchased by that client. The Consultant will generally be involved in installing, configuring, and overseeing the implementation of Edifecs/Cotiviti products at client sites. This includes installation of products on...

  • Field Implementation Lead

    2 weeks ago

    Remote, India MAPSTED Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Us: Mapsted ) is a global leader in innovative location-based technology, distinguished by its proprietary hardware-free solutions. Founded in 2014, the company has pioneered the transformation of data chaos into actionable intelligence through advanced AI and machine learning. Mapsted has meticulously mapped over one billion square feet of indoor...