Operations Manager
2 days ago
About the Role:
The Operations Manager is responsible for overseeing and optimizing the daily operations of the company to ensure efficiency, productivity, and cost-effectiveness. The role involves coordinating with various departments, ensuring smooth workflows, monitoring performance, and driving process improvements to meet organizational goals.
The charter will include of:
- Ability to think quantitatively and qualitatively about business problems and come up with innovative solutions to improve the metrics
- Working cross-functionally with key stakeholders like Business, Sales Ops, Product, Analytics to identify critical business needle movers
- End to end ownership of projects from problem identification to execution at BAU
- Collaborate with cross-functional internal/external partners and customers to identify problems and prioritize between multiple projects
- Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities
Ideal Persona:
- 2-4 years of experience in operations management or a similar role
- Strong leadership and team management skills.
- Excellent problem-solving abilities and analytical thinking.
- Advanced excel skills. SQL is a plus
- Strong communication, negotiation, and interpersonal skills.
- Excellent organizational and time management skills.
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