Account Manager
2 weeks ago
Key Responsibilities:
- Manage end-to-end delivery for assigned U.S. staffing clients.
- Understand client requirements and assign tasks to the delivery/recruitment team.
- Maintain strong client relationships and act as the primary point of contact.
- Ensure timely submission of quality profiles to meet client expectations.
- Track open positions and drive closure within agreed timelines.
- Monitor recruiter performance and provide guidance for improvement.
- Coordinate with the sales team to identify new opportunities within existing accounts.
- Handle contractual staffing (C2C, W2) and full-time hiring requirements.
- Maintain compliance with client processes and documentation.
Required Skills & Experience:
- 810 years of experience in US staffing, with at least 4 years in an Account Manager/Delivery Manager role.
- Strong understanding of IT and non-IT recruitment for the U.S. market.
- Knowledge of US work visas (H1B, GC, CPT, OPT, etc.) and tax terms (C2C, W2, 1099).
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work in night shift to align with U.S. time zones.
- Proficiency in using ATS, job portals (Dice, Monster, CareerBuilder, etc.), and LinkedIn Recruiter.
Preferred Qualifications:
- Proven track record in client retention and account growth & strong delivery engine.
- Experience managing a team of recruiters.
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