
Ex-Customs Officer
6 days ago
We are looking for an Ex-Customs Officer to manage end-to-end imports, customs clearances, and regulatory coordination
- The ideal candidate will leverage their customs experience to ensure smooth and timely movement of shipments, accurate documentation, and strong compliance with Indian import/export regulations
- This role is critical to streamline operations without requiring senior management involvement
- Key ResponsibilitiesCustoms & Import CoordinationPrepare and manage import documentation: invoices, packing lists, COO, airway bills, test-use declaration letters, etc
- Liaise with Customs House Agents (CHAs), shipping lines, courier companies, and customs officials for clearance
- Handle cosmetic imports (non-commercial use) by ensuring accurate declarations and compliance
- Track shipments end-to-end and provide timely status updates to internal teams
- Coordinate with finance team on duty payments and clearance costs
- Regulatory SupportWork with CDSCO, Port Health Authority, and other regulators for NOCs/approvals when required
- Maintain a reference library of HS codes, import regulations, and clearance files for efficiency in future shipments
- Ensure compliance with DGFT, Customs Act, GST, and EXIM policy relevant to research materials
- Operational SupportSupport procurement of consumables, lab supplies, and equipment
- Maintain import & logistics database (Excel/Zoho) for shipment history, clearance times, and cost reports
- Suggest process improvements to reduce delays and optimize costs
- RequirementsRetired/Ex-Customs Officer (Group A/B) with hands-on experience in customs operations, investigations, or policy enforcement
- Strong knowledge of import/export documentation, HS codes, customs duties, and non-commercial import procedures
- Experience handling clearances in pharma, clinical research, CRO, medical devices, or FMCG sectors is preferred
- Proven ability to coordinate with CHAs and customs authorities independently
- Good communication skills in English + Hindi/local language
- Proficiency with MS Office/Excel; familiarity with Zoho/logistics tools is an advantage
- Organized, detail-oriented, and capable of managing multiple shipments simultaneously
- What We OfferOpportunity to build and own the logistics & import function within a fast-growing global clinical research organization
- Exposure to international trade, clinical research operations, and regulatory processes
- Collaborative team culture with direct impact on high-profile global studies
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