Customer Care Executive

2 days ago

Nashik, Maharashtra, India Element Retail Pvt Ltd Full time ₹ 1,92,000 - ₹ 2,08,000 per year

We are looking for a female Customer Care Executive (fresher) to join our team and be the first point of contact for our customers. The ideal candidate should have strong communication skills, a positive attitude, and a willingness to learn. This is an excellent opportunity for fresher looking to start their career in customer service.

Key Responsibilities:

  • Handle incoming customer calls, emails, or chats professionally and promptly.

  • Resolve customer queries and concerns with clarity and patience.

  • Provide accurate information about products and services.

  • Maintain records of customer interactions.

  • Ensure high levels of customer satisfaction.

  • Coordinate with internal teams to address customer needs.

  • Follow company policies and standard procedures for customer handling.

Requirements:

  • Female candidates only.

  • Fresher or up to 1 year of experience in customer service.

  • Minimum qualification: 12th Pass / Graduate in any discipline.

  • Good verbal and written communication skills in English language.

  • Basic computer knowledge (MS Office, email handling).

  • Positive attitude, patience, and willingness to learn.

  • Ability to work in a team and handle pressure.

Job Type: Full-time

Pay: ₹15, ₹17,000.00 per month

Work Location: In person

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