Customer Care Executive

2 days ago


Nashik, Maharashtra, India Element Retail Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Job Summary:

We are looking for a Customer Care Executive (fresher) to join our team and be the first point of contact for our customers. The ideal candidate should have strong communication skills, a positive attitude, and a willingness to learn. This is an excellent opportunity for fresher looking to start their career in customer service.

Key Responsibilities:


• Handle incoming customer calls, emails, or chats professionally and promptly.


• Resolve customer queries and concerns with clarity and patience.


• Provide accurate information about products and services.


• Maintain records of customer interactions.


• Ensure high levels of customer satisfaction.


• Coordinate with internal teams to address customer needs.


• Follow company policies and standard procedures for customer handling.

Requirements:


• Fresher or up to 1 year of experience in customer service.


• Minimum qualification: 12th Pass / Graduate in any discipline.


• Good verbal and written communication skills in English language.


• Basic computer knowledge (MS Office, email handling).


• Positive attitude, patience, and willingness to learn.


• Ability to work in a team and handle pressure.



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