Operations Executive

2 days ago


Rohtak, Haryana, India Blue Dart Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Executive - Operation
Job Title

Executive - Operations

Function

Operation

Reporting to

Area Operation Head

Responsible for ensuring timely, accurate and profitable delivery of shipments to customers through effective management of all inbound operations at the Service Center .

Responsible for ensuring timely pickup of shipments from the customers and connecting them onto the network as per the set cut offs

Responsibilities
Key Responsibilities

  • Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for service center inbound operations
  • Monitor the daily in scan and out scan of shipments and related paperwork
  • Check pre-alerts to track daily loads at the service centers and plan delivery schedules accordingly
  • Conduct daily staff briefings, including communication regarding any operational changes, route changes etc
  • Check and hand over delivery sheets to the delivery staff
  • Ensure safe, timely and profitable delivery of shipments to customers and reduce instances of undelivered shipments, RTOs etc
  • Handle all exception cases at the service center and communicate the same to Hubs, Origins and Customer Services for resolution
  • aily basis recheck exceptions of the previous day and ensure follow up of the same
  • Ensure safe handling of all shipments at the service center and report any damaged cases to the origin
  • Handle security exceptions in the service center along with the security team
  • Conduct regular audits of deliveries and status updates to ensure correctness of information flow to clients
  • Monitor expenses by way of adherence to vehicle log checks daily and ensure timely reimbursement of fuel conveyance expenses to staff/ PDA
  • Ensure daily updation, allocation and collection OTM machines for deliveries.
  • Collect COD cash collected by the delivery staff, cross check the same with the delivery sheet and submit the same to the branch cashier
  • Monitor performance of staff in the Service Centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training programmes designed centrally
  • Ensure adequate manning in terms for full-time employees, PDAs etc
  • Generate and maintain MIS related to the service center

Operational

  • Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for service centre outbound operations
  • Monitor the daily in scan and out scan of shipments and related paperwork
  • Conduct daily staff briefings, including communication regarding any operational changes, route changes etc
  • Distribute pickups among the team and ensure timely pickups from regular customers as per the agreed cut-off times
  • Reduce nil pickup wastages among regular pickup clients through feedbacks, visits to clients, teleinteraction & overall monitoring of staff wise productivity
  • Ensure correctness of cash sale bookings in terms of pick up address, pickup times etc; Report pickup exceptions to Customer Service /Sales as feedback
  • Ensure timely and correct data capture for all pickups
  • Ensure timely deposit of the cash sales amount collected to accounts
  • Ensure timely connection of outbound loads onto hubs /warehouse to enable delivery commitments
  • Monitor and review operations processes on sorting and bagging of shipments
  • Monitor expenses by way of adherence to vehicle log checks daily and ensure timely reimbursement of fuel conveyance expenses to staff
  • Audit of AWBs (Air Way Bills) to detect AWB filling errors and data entry errors for improvement
  • Monitor Net Service Levels and take corrective actions, if any
  • Support sales in bills distribution & collections
  • Ensure safe handling of all shipments at the service center; Handle security exceptions in the service center along with the security team
  • Monitor performance of staff in the Service Centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training programs designed centrally
  • Ensure adequate manning in terms for full-time employees, PDAs etc
  • Generate and maintain MIS related to the service center

People

  • Provide direction, guidance and support to employees to help them discharge their duties effectively


  • Rohtak, Haryana, India beBeeEcommerce Full time ₹ 5,00,000 - ₹ 6,00,000

    Senior Digital Operations SpecialistKey Responsibilities:Oversee online sales channels to ensure seamless customer experiences.Develop and execute strategic plans for digital marketing campaigns, aiming to boost sales and revenue growth.Conduct data-driven analyses of sales metrics to inform business decisions and optimize operational efficiency.Coordinate...

  • IT Executive

    7 days ago


    Rohtak, Haryana, India Patanjali Peya Pvt Ltd Full time ₹ 1,44,000 - ₹ 2,40,000 per year

    Job Summary:We are looking for the IT Executive for our Plant(Swasth Aahar) based at kharawar, Rohtak, Haryana. The IT Executive will be responsible for managing and maintaining the company's computer hardware, CCTV systems, networking infrastructure, and basic IT support. This role requires hands-on experience with IT equipment, troubleshooting, and...


  • Rohtak, Haryana, India Mohindra Fasteners Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionEstablished in 1997, Mohindra Fasteners Limited (MFL) is a leading manufacturer of high-tensile fasteners for the automotive and engineering sectors. Based in Haryana, India, MFL is known for its state-of-the-art manufacturing facilities equipped with cutting-edge technology. Adhering to international quality standards such as IATF...

  • Vice President

    4 hours ago


    Rohtak, Haryana, India Aviyana Ventures Pvt Ltd Full time ₹ 24,00,000 per year

    Job SummaryThe VP – Operations is responsible for leading, planning, and overseeing the day-to-day operational activities of the organization. This role focuses on driving operational excellence, ensuring process efficiency, optimizing resources, and aligning business operations with the company's strategic goals.Key ResponsibilitiesStrategic...

  • Interior Designer

    6 hours ago


    Rohtak, Haryana, India Modula - A JSW Enterprise Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Role: Interior DesignerJob Summary: We are seeking a creative and detail-oriented Interior Designer to join our dynamic team at Modula. In this role, you will be responsible for conceptualizing and executing innovative, functional, and brand-aligned design solutions across residential and retail projects. You will work closely with cross-functional teams...

  • Sales Rtm Asm

    2 weeks ago


    Rohtak, Haryana, India Kandhari Beverages Pvt. Ltd. ( Coca-Cola) Full time

    Job Title Requirement for Sales RTM ASM Key Responsibilities The RTM ASM is responsible for executing the company s Route-to-Market strategy at the area level This role focuses on driving sales expanding distribution improving in-market execution and managing distributor relationships to ensure effective product availability and visibility across...


  • Rohtak, Haryana, India Taggd Full time

    JOB ROLE: -Advance development of powertrain to meet future regulations. Advance development of powertrain for Alternate fuels (Ethanol, CNG).Emission, performance, open loop calibration testing on chassis and bench Dynamometer.JOB RESPONSIBILITIES: -Study & assessment of new concept / technology for advance powertrain system development.Delivery of Proof of...

  • Area General Manager

    4 weeks ago


    Rohtak, Haryana, India LivSpace Full time

    Job DescriptionThe Area General Manager (AGM) will play a pivotal role in expanding Livspace's franchise network across designated regions. The AGM will be responsible for identifying potential cities, strategizing franchise expansion and ensuring successful onboarding of franchise partners. This role requires a proactive individual who can lead, guide and...


  • Rohtak, Haryana, India LivSpace Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description The Area General Manager (AGM) will play a pivotal role in expanding Livspace's franchise network across designated regions. The AGM will be responsible for identifying potential cities, strategizing franchise expansion and ensuring successful onboarding of franchise partners. This role requires a proactive individual who can lead, guide...

  • 15h Left: Dgm

    4 weeks ago


    Rohtak, Haryana, India Wabtec Full time

    It s not just about your career or job title It s about who you are and the impact you will make on the world Because whether it s for each other or our customers we put People First When our people come together we Expand the Possible and continuously look for ways to improve what we create and how we do it If you are constantly striving to grow ...