Open Position: B2B Collections

5 days ago

Delhi Gurugram Hyderabad NCR, India Spearhead Professional Full time ₹ 1,04,000 - ₹ 1,30,878 per year

We're Hiring: Collections (B2B OTC Focus)

Key Skills & Requirements:

  • Excellent communication skills (verbal and written) with a neutral accent (suitable for international customers)
  • Proven sales experience with a track record of upselling, cross-selling, or meeting sales targets
  • Experience in B2B collections and familiarity with the Order-to-Cash (O2C) process
  • Strong problem-solving skills with the ability to manage escalations and resolve disputes professionally
  • Ability to multitask, managing customer queries, payment follow-ups, and sales leads simultaneously
  • A customer-centric approach with the ability to build rapport and maintain strong client relationships
  • Basic computer skills and hands-on experience with CRM systems, ERP, or ticketing tools
  • Target-driven attitude and willingness to meet collection targets and performance goals
  • Flexibility to work in rotational shifts, including weekends and holidays, based on customer geography

Preferred Qualifications:

  • Experience working with international B2B clients or in an international BPO environment
  • Experience in blended roles involving customer service, collections, and sales
  • Familiarity with AR follow-ups, invoice disputes, cash application, or other O2C sub-processes

Preferred Qualifications:

  • Experience working with international customers or in an international BPO setting
  • Experience handling blended roles involving both customer service and sales

To apply, email your resume to: []

For more details, contact: [ ]

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