is hiring For B2B Collections
2 weeks ago
Dear Candidate,
We are looking for a detail oriented and proactive professional to join our B2B collections team at Level 2. The ideal candidate will have a solid exposure in Collections particularly a strong knowledge in B2B.
Please don't call to the below number, instead send your resume to with the below details:
* How many years of experience in B2B collections?
* Are you an immediate joiner?
* Current take home?
* Your location name in Chennai?
* Are you comfortable with rotational shift timing?
Understanding of Accounts Receivables process
Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
Monitor high-risk accounts and ensure timely escalation of challenges to management
Continually look at ways to improve the customer experience
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Meet the monthly productivity goals
Reconcile complex accounts and have excellent attention to detail
Prepare daily aging report
Strategize the portfolio
Fix the root cause and collect
Work with internal and external stakeholders for better resolve
Provide visibility to the leadership
Shift - Rotational shift
Notice - immediate
Work Mode - Hybrid
"Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to "
Regards,
Pamela Ranet A
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