Customer Support Associate

The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...

Customer Success AssociateHandling existing customers and ensuring smooth renewals of services/products.Building and maintaining strong customer relationships to drive retention & loyalty.Identifying opportunities to upsell and cross-sell additional services.Delivering excellent customer service support to resolve queries and enhance client...

The Onboarding & Customer Service Specialist (the "OCSS") will work with one of our US-based Financial Technology Customers to onboard new potential clients on their behalf. The OCSS will be a primary point of contact for our Financial Technology Customers and their new clients for all new onboardings, while also handling inquiries and taking ownership to...

Job Title: Customer Support Executive (E-commerce – Jewellery Industry)Experience Required: 2+ Years (Mail & Chat Support)Location: Andheri east Seepz, MumbaiJob Description:We are seeking a dedicated and customer-focused Customer Support Executive with prior experience in e-commerce, preferably in the jewellery industry. The role involves handling...

Job Title: Customer Support ExecutiveLocation - Mumbai ( Andheri )Job Summary:We are looking for a Customer Support Executive to handle customer queries, provide accurate information, and ensure customer satisfaction through timely resolution.Key Responsibilities:Handle inbound & outbound calls, emails, and chats.Resolve customer issues efficiently and...

Customer Support & Service Coordinator (Female Candidates Can Apply)Key Responsibilities:Answer incoming phone calls and log service complaints.Assign service calls to field/service engineers and update status in the system.Forward customer issues to the right department and generate support tickets.Follow up with customers for pending payments.Maintain...

Role DescriptionThis is a full-time on-site role for a customer service banking associateExperience -6 months minimum experience required in BPO/BFSIQualificationsGraduation in any DisciplineSalary and WorkingCTC - 2.4 LPA to 2.7 LPA5 days working with 2 day weekend offLocation - Tech Mahindra BPS, Wing - I & II, Oberoi 4th floor IT building Garden Estate,...

Job descriptionEnsuring foreign patients gets help they need for all communication with doctors and nurses in Organization.Reading letters, prescriptions, name of medicines etc. to be translated in French for communicating the same to patients.Helping the Marketing team in making digital advertisements, posters etc. in French and in preparing write ups in...

As an Operations Associate , you'll be working with the Project Manager - Vendor Operations as a vital bridge between internal stakeholders and external manufacturers/factories. You'll manage vendor-related processes—from purchase orders to issue resolution—so the KAM team can focus on client relationships.Key Responsibilities Vendor & Factory...

Urgent & Immediate Needed :Customer Service Executive Job Description (Operations - Export & Import)Handling Shipping Instruction documents , Awb , MBL & HBL Management ,placing bookings with liners, VGM filing coordinating with the exporter of cargo and field operation executive to ensure a smooth custom clearance process & loading of the containerKey...