Assistant Community Manager

2 weeks ago

Pune, Maharashtra, India Awfis Space Solutions Limited Full time ₹ 42,00,000 per year

Job ResponsibilitiesThe position is all about people and creating strong relationships and great experiences. CM/PC would be responsible to run operations of 15,000 – 25,000 Sq. Ft.

Office Space and handling Revenue over 40 Million INR/Annum The ideal candidate must have good experience in hands-on implementation and effective in building / growing a community while managing Revenue and P&L. Assistant Community Manager will focus on execution of Standard Protocols.

Roles & ResponsibilitiesProfit Center head (including but not limited to):

  • ASR and margin analysis
  • Expense Control
  • Collections
  • Renewals
  • Vendor management
  • Retail Management
  • Cost optimization

Build and expand community c. Create a collaborative environment amongst our members through events and hyperlocal alliances & partnerships

Client satisfaction and service delivery which lead to: a. Maximum renewals at the budget seat price b. Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFISTraining and People development a. Guided Practice& Coaching to sub-ordinates and Facility Team b. Self-development & Readiness for next level : Shadow Community ManagerVendor Management a. Conformance to Purchase-to-Pay process

Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c. Adherence to Compliances & Protocols d. Adapts to Environmental-Socio- Governance nuances diligently

Execution of activities directed towards Client Engagement & Brand Initiatives, CSRExecution of all Company Driven ideas and initiatives

Team Player a. Collaborate within Team & other stakeholders to drive execution We are looking for Candidates with:
• Exemplary Customer service skills and record

An extrovert personality

Aware and with keen interest in current affairs

Ambition and drive to demonstrate continuous upgradation in skills and knowledge
• Enthusiasm and demonstrating noticeable participation

Key skills in Relationship Management, Operations, Cost & Revenue Management.With a hunger to grow with a 2 year focus on managing additional/ increased responsibility
•Excellent written and verbal communication

Belief in Extremely strong Process execution

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