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Community Manager

2 weeks ago


Pune, Maharashtra, India COLIWO Full time US$ 40,000 - US$ 80,000 per year

Company Description

At Trip Citi, we focus on providing the best traveling experience with affordable and memorable domestic and international packages. We handle everything from passports and visas to hotel bookings and return flights, ensuring a seamless travel experience. Customers come to us with their requirements, and we offer unbeatable packages tailored to their needs.

Role Description

This is a full-time, on-site Community Manager role based in Pune. The Community Manager will be responsible for managing and enhancing our online community, engaging with customers on social media platforms, coordinating with internal teams to address customer queries, and organizing events and meetups. Day-to-day tasks include monitoring community activity, creating engaging content, analyzing feedback, and implementing strategies to grow the community.

Qualifications

  • Strong communication and interpersonal skills
  • Experience in social media management, engagement, and content creation
  • Ability to analyze feedback and data to inform strategy
  • Event planning and coordination skills
  • Proficiency in handling customer queries and providing support
  • Experience with community management tools and platforms
  • Creative problem-solving skills and a proactive approach
  • Bachelor's degree in Marketing, Communications, Business, or a related field