Receptionist

1 day ago


Salem, Tamil Nadu, India Manima Hospital, Salem Full time

Role Overview:

The Receptionist is responsible for welcoming visitors, managing front-desk operations, handling patient/visitor inquiries, and ensuring smooth communication across departments. This role requires professionalism, effective communication skills, and the ability to maintain a calm, service-oriented attitude at all times.

Key Responsibilities:

  • Greet and welcome patients, visitors, and staff in a polite and professional manner
  • Manage incoming calls, direct them to the appropriate departments, and record messages when required
  • Maintain the front desk area in a clean and organized manner
  • Assist patients with registration, forms, and basic inquiries
  • Coordinate with departments such as billing, nursing, and OP/ER for patient-related updates
  • Manage appointment scheduling and maintain daily appointment logs
  • Verify patient details and update them in the system
  • Guide visitors regarding hospital protocols, departments, and room directions
  • Maintain records such as visitor logs, appointment books, and front-office registers
  • Handle courier incoming/outgoing and other front-desk administrative tasks
  • Ensure confidentiality of patient and staff information
  • Support management in any additional administrative duties assigned from time to time

Required Skills & Qualifications:

  • Minimum qualification: HSC / Graduate (preferred)
  • Excellent communication and interpersonal skills
  • Basic computer knowledge and familiarity with MS Office
  • Ability to multitask and work in a fast-paced environment
  • Professional appearance and behavior
  • Prior experience in healthcare front office (preferred but not mandatory)

Work Attributes:

  • Punctual, disciplined, and customer-oriented
  • Strong problem-solving and coordination skills
  • Ability to remain calm and patient in busy situations

Job Type: Full-time

Pay: ₹10, ₹12,000.00 per month

Benefits:

  • Health insurance

Work Location: In person


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