Receptionist - Full Time

1 day ago

Salem, Tamil Nadu, India Mothers Ortho Hospital Full time

Location: Receptionist

Department: Front Office

Experience Required: 2–3 Years

Employment Type: Full-Time

Job Summary

We are seeking a courteous and organized Hospital Receptionist with 2–3 years of relevant healthcare experience to manage front-desk operations efficiently. The ideal candidate will serve as the first point of contact for patients, visitors, and healthcare professionals, ensuring a smooth and welcoming experience while maintaining accuracy in administrative and patient-related tasks.

Key Responsibilities

  • Greet and assist patients, visitors, and staff in a professional and empathetic manner
  • Manage patient registration, appointment scheduling, and check-in/check-out procedures
  • Verify patient details, insurance information, and referral documents
  • Handle incoming calls, emails, and inquiries; route calls to appropriate departments
  • Maintain and update patient records in Hospital Information Systems (HIS) or EMR software
  • Coordinate with doctors, nurses, and administrative staff for smooth patient flow
  • Collect fees, generate receipts, and manage billing-related documentation as required
  • Ensure compliance with hospital policies, patient confidentiality, and HIPAA standards
  • Manage waiting areas to ensure cleanliness, comfort, and orderly patient flow
  • Handle patient concerns or complaints calmly and escalate when necessary

Required Skills & Qualifications

  • 2–3 years of experience as a receptionist or front-office executive in a hospital or healthcare facility
  • High school diploma or equivalent; certification in healthcare administration is a plus
  • Familiarity with hospital procedures, medical terminology, and insurance processes
  • Proficiency in MS Office and hospital management software
  • Excellent communication, interpersonal, and customer service skills
  • Strong organizational and multitasking abilities
  • Ability to work under pressure in a fast-paced healthcare environment

Preferred Attributes

  • Polite, patient-focused, and empathetic attitude
  • Strong attention to detail and accuracy
  • Ability to work shifts, including weekends or holidays if required

Job Type: Full-time

Pay: ₹9, ₹14,000.00 per month

Benefits:

  • Paid time off
  • Provident Fund

Work Location: In person

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