Receptionist - Full Time

1 day ago


Salem, India Mothers Ortho Hospital Full time

**Location**: Receptionist
**Department**: Front Office
**Experience Required**: 2-3 Years
**Employment Type**: Full-Time

**Job Summary**

Key Responsibilities
- Greet and assist patients, visitors, and staff in a professional and empathetic manner
- Manage patient registration, appointment scheduling, and check-in/check-out procedures
- Verify patient details, insurance information, and referral documents
- Maintain and update patient records in Hospital Information Systems (HIS) or EMR software
- Coordinate with doctors, nurses, and administrative staff for smooth patient flow
- Collect fees, generate receipts, and manage billing-related documentation as required
- Ensure compliance with hospital policies, patient confidentiality, and HIPAA standards
- Manage waiting areas to ensure cleanliness, comfort, and orderly patient flow
- Handle patient concerns or complaints calmly and escalate when necessary

**Required Skills & Qualifications**
- 2-3 years of experience as a receptionist or front-office executive in a hospital or healthcare facility
- High school diploma or equivalent; certification in healthcare administration is a plus
- Familiarity with hospital procedures, medical terminology, and insurance processes
- Proficiency in MS Office and hospital management software
- Excellent communication, interpersonal, and customer service skills
- Strong organizational and multitasking abilities
- Ability to work under pressure in a fast-paced healthcare environment

**Preferred Attributes**
- Polite, patient-focused, and empathetic attitude
- Strong attention to detail and accuracy
- Ability to work shifts, including weekends or holidays if required

Pay: ₹9,077.40 - ₹14,000.00 per month

**Benefits**:

- Paid time off
- Provident Fund

Work Location: In person



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