Customer Success Associate troubleshooting
3 days ago
Job Title: Customer Success Associate (Voice Process)
Work Mode: Work From Office
Location: Gurugram, Haryana
Open Positions: 40
About the Role
We are hiring Customer Success Associates for an international voice process. The role involves assisting global customers with queries and providing technical troubleshooting support while ensuring a high-quality service experience.
Eligibility Criteria
- Education: Graduate / Undergraduate (both accepted)
- Experience: Minimum 6 months of International Voice Process + Technical Support / Troubleshooting experience is mandatory
- Communication Skills: Strong spoken English with excellent verbal fluency
- Hiring Zone: Candidates must reside within 20 KM of office location
Compensation & Benefits
- Salary: ₹25,000 to ₹31,000 CTC (based on experience & performance)
- Benefits: Two-way cab facility provided
- Working Days: 5 days/week
- Week Off: Rotational weekly offs
- Shifts: Rotational shifts
Job Type: Full-time
Pay: ₹250, ₹310,000.00 per year
Benefits:
- Provident Fund
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- Software troubleshooting: 1 year (Required)
Location:
- Gurugram, Haryana (Required)
Work Location: In person
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