Customer Support Executive

2 weeks ago

Bengaluru, Karnataka, India Cogenthub Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Looking for Immediate Joiners.

Hi Candidate,

We have opening for Domestic Voice and Semi Voice process.

Role Title: Advisor (Calling Support)

Minimum Educational Qualification: 12th Pass / Diploma / Graduate

Essential Skills: Clear spoken and written communication (local language(Kannada) + Fluent English and Hindi).

Technical Skills:

1) Primarily in English (at Versant 3 proficiency level) and Hindi. Services in any other prominent Local language (Kanada)

  • Computer Literacy: Familiarity with using email, chat tools.
  • Keyboard Skills: Typing and data entry skills 30 WPM with 90% Accuracy
  • Logical Aptitude

2) Customer Service Skills:

  • Active listening to understand customer concerns.


• Customer Service Mindset

  • Patience, empathy, and politeness when dealing with complaints or questions.
  • Problem-Solving Skills
  • Ability to quickly resolve customer issues or escalate when needed.

Other Requirements:

6 days working Ability in week and to work in Rotational shifts and Week Off.

Freshers and Experienced both can apply

Looking for Immediate Joiner.

Regards,

Pooja G

Contact

Mail ID-

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