Network Operations Center Engineer

3 days ago

Thiruvananthapuram, Kerala, India KniTT Full time

OpenStack NOC & SOC Engineer

This role is ideal for candidates passionate about
cloud computing, networking, Linux systems, and DevOps automation
who want to build their career in cloud infrastructure operations.

24×7 team member responsible for monitoring, managing, maintaining, supporting enterprise workloads and mission-critical applications to ensure the availability.

Detecting, analyzing, and responding to security threats and anomalies.

Key Responsibilities

  • Monitor OpenStack infrastructure components (Nova, Neutron, Cinder, Keystone, Glance, Horizon, etc.) and underlying hypervisors (KVM / ESXi).
  • Perform proactive health checks on compute, storage, and network nodes using monitoring tools (Prometheus, Grafana, Zabbix, etc.).
  • Respond to alerts and incidents related to compute, network, or storage availability following the Play books.
  • Perform basic troubleshooting on Linux servers, virtual machines, and OpenStack services.
  • Monitor and analyze
    security events, alerts, and logs
    across OpenStack infrastructure (Nova, Neutron, Keystone, etc.) and supporting Linux systems.
  • Escalate complex issues to L2/L3 engineers following standard incident-management procedures.
  • Document incidents, root cause, and operational runbooks accurately.
  • Participate in regular learning and improvement sessions on OpenStack, networking, and automation.
  • Operate
    SIEM tools
    (like Wazuh, ELK, Splunk, Graylog, or Sentinel) to identify suspicious or anomalous behavior.
  • Perform
    first-level incident triage
    , classification, and escalation following SOC runbooks.
  • Contribute to the development of
    security automation scripts
    (Python / Bash / Ansible).
  • Collaborate with Cloud Infrastructure teams for coordinated incident response.
  • Document alerts, incidents, and root-cause analyses in ticketing and knowledge-base systems.

Required Skills

  • Strong understanding of
    Linux (Ubuntu/CentOS)
    administration and CLI.
  • Basic knowledge of
    networking fundamentals
    (IP addressing, routing, VLANs, DNS, DHCP, firewall basics).
  • Familiarity with
    virtualization concepts
    (hypervisor, VM, image, snapshot).
  • Awareness of
    OpenStack architecture
    and major components.
  • Good understanding of
    cloud concepts
    – IaaS, PaaS, private vs public cloud.
  • Eagerness to learn automation tools (Ansible, Bash, Python scripting).
  • Ability to work in
    24×7 rotational shifts
    (monitoring environment).
  • Strong analytical thinking and documentation skills.

Educational Qualification

  • B.Tech / B.E. / B.Sc. in Computer Science, IT, Electronics, or related field.
  • Linux, OpenStack, or Cloud certifications (RHCSA, COA, CCNA, AWS Cloud Practitioner) are a plus.

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