Network Operations Center Engineer
3 days ago
OpenStack NOC & SOC Engineer
This role is ideal for candidates passionate about
cloud computing, networking, Linux systems, and DevOps automation
who want to build their career in cloud infrastructure operations.
24×7 team member responsible for monitoring, managing, maintaining, supporting enterprise workloads and mission-critical applications to ensure the availability.
Detecting, analyzing, and responding to security threats and anomalies.
Key Responsibilities
- Monitor OpenStack infrastructure components (Nova, Neutron, Cinder, Keystone, Glance, Horizon, etc.) and underlying hypervisors (KVM / ESXi).
- Perform proactive health checks on compute, storage, and network nodes using monitoring tools (Prometheus, Grafana, Zabbix, etc.).
- Respond to alerts and incidents related to compute, network, or storage availability following the Play books.
- Perform basic troubleshooting on Linux servers, virtual machines, and OpenStack services.
- Monitor and analyze
security events, alerts, and logs
across OpenStack infrastructure (Nova, Neutron, Keystone, etc.) and supporting Linux systems. - Escalate complex issues to L2/L3 engineers following standard incident-management procedures.
- Document incidents, root cause, and operational runbooks accurately.
- Participate in regular learning and improvement sessions on OpenStack, networking, and automation.
- Operate
SIEM tools
(like Wazuh, ELK, Splunk, Graylog, or Sentinel) to identify suspicious or anomalous behavior. - Perform
first-level incident triage
, classification, and escalation following SOC runbooks. - Contribute to the development of
security automation scripts
(Python / Bash / Ansible). - Collaborate with Cloud Infrastructure teams for coordinated incident response.
- Document alerts, incidents, and root-cause analyses in ticketing and knowledge-base systems.
Required Skills
- Strong understanding of
Linux (Ubuntu/CentOS)
administration and CLI. - Basic knowledge of
networking fundamentals
(IP addressing, routing, VLANs, DNS, DHCP, firewall basics). - Familiarity with
virtualization concepts
(hypervisor, VM, image, snapshot). - Awareness of
OpenStack architecture
and major components. - Good understanding of
cloud concepts
– IaaS, PaaS, private vs public cloud. - Eagerness to learn automation tools (Ansible, Bash, Python scripting).
- Ability to work in
24×7 rotational shifts
(monitoring environment). - Strong analytical thinking and documentation skills.
Educational Qualification
- B.Tech / B.E. / B.Sc. in Computer Science, IT, Electronics, or related field.
- Linux, OpenStack, or Cloud certifications (RHCSA, COA, CCNA, AWS Cloud Practitioner) are a plus.
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