Inbound Sales Executive

2 weeks ago

Bengaluru, Karnataka, India GoKhana Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Roles & Responsibilities

  • Lead Management: Handle inbound sales inquiries and leads generated through various channels, including the company website, social media, email campaigns and other marketing efforts.
  • Customer Engagement: Engage with potential customers to understand their needs, provide product information and address any questions or concerns.
  • Sales Conversion: Convert qualified leads into sales opportunities by guiding customers through the sales process and providing tailored solutions.
  • CRM Management: Maintain accurate records of customer interactions and lead status in the CRM system, ensuring all information is up-to-date and properly documented.
  • Follow-up: Conduct timely follow-ups with leads and prospects to nurture relationships and move them through the sales funnel.
  • Product Knowledge: Develop a deep understanding of the company's products and services to effectively communicate value propositions to potential customers.
  • Collaboration: Work closely with the marketing team to align sales efforts with marketing campaigns and initiatives.
  • Performance Metrics: Achieve and exceed sales targets and KPIs set by the Head of Sales

Requirements

  • Excellent verbal and written communication skills.
  • Strong interpersonal and relationship-building abilities.
  • Proficiency in using CRM software and MS Excel.
  • Ability to work independently and as part of a team.
  • Customer-focused with a strong desire to meet and exceed customer expectations.
  • Ability to work effectively in aggressive environments.
  • Strong persuasive skills.

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