Territory Sales Manager- Personal Care

ABOUT AVERY DENNISON CORPORATION

Avery Dennison (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company's products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs approximately 30,000 employees in more than 50 countries. Reported sales in 2019 were $7.1 billion. Learn more at  

ABOUT YOUR ROLE:

The Key Account Manager will drive strategic sales initiatives for the Personal Care business in India, with a focus on expanding our presence across hygiene and personal care segments. This role involves developing and executing customer engagement strategies, managing key accounts, and leading spec-in efforts for our innovative solutions. The successful candidate will be responsible for strengthening relationships with major brand owners, converters, and OEMs, ensuring consistent value delivery and long-term partnership growth. Strong key account management skills, combined with commercial acumen and a deep understanding of the Indian personal care market, are essential. A proactive, customer-centric approach and a proven ability to generate revenue and influence specifications will define success in this role. Demonstrated proficiency in managing work communication across diverse time zones, with a proven capability to deliver real-time emergency response and cross-border coordination for critical client issues.

YOUR DAILY RESPONSIBILITIES WILL INCLUDE:

1. Client Relationship Management: Develop and maintain deep relationships with key client stakeholders. Serve as the contact and advocate for clients within the company.

2. Strategic Planning: Collaborate with clients to understand their business objectives and challenges. Develop and execute strategic account plans to achieve client goals and drive mutual growth.

3. Revenue Growth: Identify opportunities for revenue growth with new clients, as well as upsell and cross-sell within existing customers. 

4. Solution Development: Work closely with internal teams (e.g., product, marketing, support) to ensure that client needs are met and solutions are effectively delivered.

5. Spec-in Leadership: Lead efforts to get our solutions specified in client projects. Collaborate with clients to integrate our products into their specifications and ensure they meet technical and business requirements.

6. Value Chain Coordination: Collaborate with the internal sales team and work with tier suppliers across the value chain to drive sales and complete spec-in projects for brand owners.

7. Performance Monitoring: Track and report on key performance indicators (KPIs) and client satisfaction metrics. Provide regular updates to clients and internal stakeholders on account status and progress.

8. Problem Resolution: Address and resolve client issues and concerns in a timely and effective manner. Escalate issues as needed to ensure swift resolution and maintain client satisfaction.

9. Market Insights: Stay informed about industry trends, competitive landscape, and market conditions. Share insights with clients and internal teams to drive strategic decision-making.

1. Bachelor's degree (Master's degree or relevant certification is a plus).

2. 5+ years of experience in account management, sales, or a related role, with a focus on strategic accounts and brand owners.

3. Proven track record of managing complex accounts and driving revenue growth.

4. Experience in leading spec-in efforts and integrating products into client specifications.

5. Exceptional communication, negotiation, and presentation skills.

6. Strong analytical and problem-solving abilities, with a strategic mindset.

7. Ability to build and maintain relationships with senior executives and key stakeholders.

8. Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.

9. Willingness to travel as required for client meetings and industry events.

10. Good written and spoken English