Cluster Manager

2 days ago

Chennai, Tamil Nadu, India Healthcare Pvt Ltd Full time ₹ 2,10,000 - ₹ 4,20,000 per year

Job Title: Cluster Manager

Job Description:

As a Cluster Manager, you will be responsible for overseeing and managing multiple clusters within our organization. Your primary role will involve coordinating the activities of individual cluster managers, ensuring efficient operations, and achieving set goals and targets.

Key Responsibilities:

  • Leadership and Team Management: Lead and motivate a team of cluster managers and their respective teams. Provide guidance, support, and mentorship to ensure high performance and adherence to company policies and procedures.
  • Strategy Development: Collaborate with senior management to develop strategies for cluster operations that align with the overall objectives of the organization. Identify opportunities for growth and improvement within each cluster.
  • Performance Monitoring: Monitor the performance of each cluster against key performance indicators (KPIs) and targets. Implement measures to address any areas of underperformance and drive continuous improvement.
  • Resource Allocation: Manage resources effectively within each cluster, including budget allocation, staffing levels, and equipment/materials procurement. Ensure optimal utilization of resources to maximize efficiency and productivity.
  • Quality Assurance: Ensure that all products or services delivered by each cluster meet quality standards and customer expectations. Implement quality assurance processes and conduct regular audits to identify and rectify any deficiencies.
  • Communication and Collaboration: Foster effective communication and collaboration among cluster managers and other departments within the organization. Facilitate knowledge sharing and best practice exchange to enhance overall performance.
  • Risk Management: Identify potential risks and challenges within each cluster and develop strategies to mitigate them. Proactively address issues related to safety, compliance, and regulatory requirements.
  • Performance Reporting: Prepare regular reports on the performance of each cluster for senior management. Provide insights and recommendations based on data analysis to support decision-making processes.
  • Stakeholder Engagement: Build and maintain positive relationships with key stakeholders, including clients, suppliers, and regulatory bodies. Address any concerns or feedback promptly to ensure customer satisfaction and regulatory compliance.
  • Continuous Improvement: Promote a culture of continuous improvement within each cluster, encouraging innovation and creative problem-solving. Implement feedback mechanisms to gather input from employees and stakeholders for process enhancement.

Qualifications and Skills:

  • Bachelor's degree in business administration, management, or a related field (Master's degree preferred)
  • Proven experience in a managerial role, preferably in a similar industry or environment
  • Strong leadership and interpersonal skills, with the ability to inspire and motivate teams
  • Excellent communication and negotiation abilities
  • Strategic thinking and problem-solving skills
  • Proficiency in data analysis and reporting
  • Sound knowledge of relevant industry regulations and best practices
  • Ability to multitask and prioritize effectively in a fast-paced environment
  • Willingness to travel as required

Job Types: Full-time, Permanent

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Experience:

  • Retail pharmacy : 7 years (Preferred)

Work Location: In person

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