Sales Service Engineer
1 day ago
Company Description
Repute Engineers Pvt. Ltd. is a Pune-based company in Maharashtra, India, specializing in industrial solutions. With its operations headquartered in Chinchwad, REPUTE serves a variety of industries with a focus on providing high-quality engineering support. The company is committed to delivering excellence and fostering innovation in every project. REPUTE prioritizes creating a positive impact both internally and externally through its services.
Key Responsibilities
- Research market data to understand customer requirement.
- Enquiry generation – understanding customer needs
- Prepare and submit techno-commercial offers with the help of pre-engineering team.
- Responsible for Order Booking
- Maintain customer data base information updated
- Present & participate in exhibitions to enhance business
- Travelling extensively in assigned geography is essential
- The roles entail an understanding of various equipment in processing of beverage and dairy products,
especially Aseptic Milk Processing Plant & Filling Machine. - Understand customer service needs and prepare for resolution for quick solution at site.
- Perform servicing of Repute supplied equipment at customer sites
- Trouble shooting of food processing system such as Aseptic Milk Processing Equipment, Filling Machine, Homogenizers, pasteurizers, sterilizers, CIP etc.
- Work proactively to ensure timely service intervention in maintaining customer equipment and ensure highest uptime of customer plants
- Promote service agreement for critical process equipment to cover them under the AMC
- Closely work internally with project team to have up-to-date PLC programs and back-up to support the customer
Technical & Essential Skills
- Must have knowledge of food, fruit, juices, beverage, dairy, or similar process & equipment.
- Sales experience in Dairy & Beverage Sector preferable
- Understand Engineering drawing like P&ID, GA Layout of Customer requirement.
- A positive attitude with a strong understanding of the importance of Customer requirement.
- General Computer knowledge, good written & oral communication skills
- Enthusiasm to grow customer base.
- Must have experience of working with Aseptic Milk Processing Equipment & Filing Machine.
- Must have experience of working at sites or on process sites as maintenance engineer on similar products.
- Willingness to travel across India and abroad as per the requirement of the service demand.
Qualification
- B.E. Dairy Technology / Food Technology / Chemical / Mechanical / Electrical
- Management qualification preferred but not essential
Location:
Kolkata
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