Customer Relation Executive
3 days ago
Key Responsibilities:
- Sales and Business Development:
Achieve collection targets for assigned streams.
- Lead Generation:
Generate leads through cold calls and various activities.
- Walk-ins and Counseling:
Attend walk-in inquiries and provide counseling for various products.
- Conversion of Inquiries:
Convert inquiries into enrollment or revenue opportunities.
- Captive Students and Referrals:
Work on upgrades for existing students and referrals.
- Follow-Ups:
Conduct follow-ups for telephonic/online inquiries.
- Maintaining Conversion Rates:
Maintain good conversion rates (with an average of 80% across the state).
- Fee Collections:
Ensure timely collection of student fees and manage follow-ups.
- Revenue Targets:
Achieve weekly, monthly, quarterly, and yearly revenue targets for assigned products.
- Database Maintenance:
Regularly update and maintain the database through calls.
- Coordination:
Coordinate with Area Office for maintenance and related activities.
- Record Keeping & Reporting:
Maintain sales records and regularly update sales figures and reports.
- Marketing & Promotions:
Participate in in-house marketing activities and sales promotions.
- Reporting & Analysis:
Prepare daily, weekly, and monthly reports and analyze data for performance improvements.
- Competitive Analysis:
Monitor competitors and provide updates.
- Team Building:
Work toward team development and collective achievement of team targets.
Let me know if you need any more revisions or details to be added
Job Type: Full-time
Pay: From ₹15,000.00 per month
Work Location: In person
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