Customer Relations Officer

2 days ago


Kozhikode, Kerala, India HiLITE Builders Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

About the Company

Established in 1996, Hilite Group is a diversified conglomerate headquartered in Kozhikode, Kerala. The group has significantly influenced Kerala's modern landscape through its presence in various sectors including real estate (residential, commercial, and retail), interior design, business paths, education, health care, entertainment, and F&B.

About the Role

Act as primary contact for customers and handle all enquiries professionally.

Responsibilities

  • Manage leads, follow up with potential clients and ensure timely conversions.
  • Provide information about property features, pricing, and documentation during client interactions.
  • Coordinate and conduct property site visits for clients.
  • Maintain customer reports and update information in CRM systems.
  • Address customer queries, complaints, and service issues promptly.
  • Coordinate with internal teams, such as sales, accounts, and legal for smooth customer service.

Qualifications

  • Bachelor's degree in any subject.
  • Minimum 3 years of experience in customer relations in real estate or automobile industry.

Required Skills

  • Excellent communication and interpersonal skills.
  • Strong customer service orientation.
  • Knowledge of real estate market and documentation.
  • Proficiency in CRM tools and MS Office.


  • Kozhikode, Kerala, India Moveaze Physiotherapy & Rehabilitation Centre Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    Experienced Public Relations Officer in Physiotherapy and HealthcareDedicated and results-oriented Public Relations Officer with comprehensive experience in patient satisfaction, customer relations, and operational management within the healthcare sector. Skilled in patient scheduling, complaint resolution, and vendor coordination, ensuring seamless daily...


  • Kozhikode, Kerala, India Lanstitut Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a skilled and motivated Client Relations Officer to drive and enhance our customer engagement and sales efforts. This position requires a strategic mindset combined with hands-on customer interaction skills to deliver exceptional client experiences. If you are a proactive professional with strong interpersonal skills and a passion for...


  • Kozhikode, Kerala, India BRIGHT BAY GROUP OF INSTITUTIONS Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    The Customer Relationship Manager (CRM) is responsible for building and maintaining strong relationships with customers. They serve as the main point of contact for clients, ensuring high levels of customer satisfaction and loyalty. The CRM proactively addresses client needs, resolves complaints efficiently, and works to ensure customers receive exceptional...


  • Kozhikode, Kerala, India Moveaze Physiotherapy & Rehabilitation Centre Full time ₹ 6,00,000 - ₹ 36,00,000 per year

    We are looking for a compassionate and customer-focused Patient Relations Officer to join our team. The ideal candidate will act as a bridge between patients and healthcare providers, ensuring a smooth and positive patient experience.Key Responsibilities:Greet and assist patients with inquiries, appointments, and concerns.Handle patient complaints and...


  • Kozhikode, Kerala, India Yana Women's Hospital and Fertility Center Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    We are seeking a dynamic and compassionate Patient Relations Officer cum Marketing Executive to join our healthcare team. The ideal candidate will serve as a bridge between patients and the hospital, ensuring an excellent patient experience while also contributing to the hospital's marketing and outreach initiatives. This dual role requires excellent...


  • Kozhikode, Kerala, India nobexeinteriors Full time

    Job Summary:The Customer Relationship Manager (CRM) will be responsible for building and maintaining strong relationships with clients, ensuring customer satisfaction throughout the interior project lifecycle. The role involves coordinating between clients, design teams, and project teams to ensure seamless communication, timely updates, and a premium...


  • Kozhikode, Kerala, India BrandsTrek Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCreative brandstrek LLP.Role DescriptionThis is a full-time, on-site role located in Kozhikode for a Customer Relations Manager. The Customer Relations Manager will be responsible for managing customer relationships, addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. They will also oversee...


  • Kozhikode, Kerala, India Veuz Concepts Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionVeuz Concepts is a leading IT solutions provider specializing in innovative web and mobile development. Since our inception in 2008, our team of young, passionate designers and developers has been dedicated to delivering cutting-edge technologies that enhance client outreach and efficiency. We utilize the most up-to-date tools and...


  • Kozhikode, Kerala, India SizCom Digital Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title: Customer Relations SupervisorIndustry: Automobile (Premium Car Segment – Mercedes-Benz)Location: Remote (Managing Dubai & Abu Dhabi Branches)Experience Required: 4–6 years in Automobile Customer Relations / CRM OperationsReporting To: Sizcom ManagementRole ObjectiveTo lead and oversee all customer relationship management activities and ensure...


  • Kozhikode, Kerala, India Bimal Maruti Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    To enhance customer satisfaction and retention by maintaining strong relationships with existing customers, promoting service offerings, and supporting the service team in achieving business and customer care goals.Key Responsibilities:1. Customer Relationship ManagementGreet and assist customers visiting the service center.Maintain regular contact with...