Patient Relation Officer

1 week ago

Kozhikode, Kerala, India Moveaze Physiotherapy & Rehabilitation Centre Full time ₹ 6,00,000 - ₹ 36,00,000 per year

We are looking for a compassionate and customer-focused Patient Relations Officer to join our team. The ideal candidate will act as a bridge between patients and healthcare providers, ensuring a smooth and positive patient experience.

Key Responsibilities:

  • Greet and assist patients with inquiries, appointments, and concerns.
  • Handle patient complaints and provide effective resolutions.
  • Coordinate with medical staff to ensure patient needs are met efficiently.
  • Maintain accurate patient records and documentation.
  • Educate patients about hospital policies, procedures, and available services.
  • Collect patient feedback and suggest improvements for service quality.
  • Ensure compliance with healthcare regulations and confidentiality policies.

Requirements:

  • Bachelor's degree in healthcare administration, business, or a related field.
  • Minimum one year experience in a healthcare or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask in a fast-paced environment.

Benefits:

  • Competitive salary
  • Health insurance
  • Professional development opportunities

If you are passionate about patient care and improving healthcare experiences, we encourage you to apply

Job Types: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance

Experience:

  • total work: 1 year (Required)

Work Location: In person

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