Process Associate

2 weeks ago

Pune, Maharashtra, India Wipro Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Role & responsibilities

  • Strong command over English typing with excellent accuracy.
  • Manage customer queries via email, chat, and calls.
  • Deliver prompt and effective customer support to resolve concerns.
  • Handle International chat processes for diverse clients.
  • Maintain accurate records of documents and transactions.

Preferred candidate profile

  • Fresher or up to 1 year of experience in BPO or related industry.
  • Outstanding written and verbal communication skills in English.
  • Basic computer Knowledge.
  • Willingness to work in rotational shifts, mainly night shifts.
  • Cab facility available within 30km

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