Associate Process Manager

3 days ago

Pune, Maharashtra, India eClerx Career Site Full time ₹ 12,00,000 - ₹ 24,00,000 per year

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.

Loans- Associate Process Manager- Responsibilities

  • Assisting analysts/senior analysts with query resolution & exceptions
  • Client Management – establish self as a valued partner and work closely to achieve goals defined.
  • Handling client escalations & independently managing back office operations
  • Generate Management Information (daily/weekly/monthly)
  • Managing Daily/Weekly/Monthly calls with the client
  • Mentoring & grooming of new/existing team members
  • Highlight risk/control issues within the process to Senior Managers and work on mitigating them
  • Identifying PI opportunities and deliver benefits 
  • Identify RPA opportunities within the process
  • Documentation and Change Management
  • Lead various quality initiatives across processes managed

Minimum Qualifications- 

  • Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM)

  • 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of Processing of Syndicated Loans - Participation/Agented /Bilateral Deals.

  • Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope

  • Knowledge of / prior experience with offshoring processes and methodologies highly preferred

  • Seeking a challenging new position in a dynamic high growth company and industry.

  • Should be good with logical and quantitative abilities.

Preferred Qualifications- 

  • Ability to manage and complete specific tasks with minimal direction

  • Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes

  • Willingness to continuously learn, upgrade skills and stay relevant to business demands

  • Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.

eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

To know more about us, visit  

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law

  • Associate Process Manager

    4 days ago

    Pune, Maharashtra, India eClerx Career Site Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Associate Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: Associate Process Manager || Travel Requirements: NAThe candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. Candidate must be able to identify...

  • Associate Process Manager

    4 days ago

    Pune, Maharashtra, India eClerx Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Associate Process Manager - FCCPune | Full-time (FT) | Financial MarketsShift Timings: APAC/EMEA/US |Management Level: Associate Process Manager || Travel Requirements: NAThe candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. Candidate must be able to identify...

  • Process Associate

    2 weeks ago

    Pune, Maharashtra, India TriEdge Solutions Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Location : Turnaround International, Pentagon 1 Magarpatta office: Ground FloorOffice no 003(P1)Job Title: Process AssociateCompensation: 18-21k In-hand for freshers, Upto 30k for experienceExperience: 0-3 yearsIndustry: KPOJob Description/Job Role:US Process shift - Night Shift (Medical Billing/Insurance/Legal/Anciliary/RCM)Managing client queries and...

  • Associate Process Manager

    1 week ago

    Pune, Maharashtra, India eClerx Career Site Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title: Associate Process Manager - Skill: KYC Delivery Support – Financial Crime compliance Mumbai and Pune| Full-time (FT) | Financial MarketsShift Timings –APAC/EMEA/ NAM |Management Level – PM | Travel Requirements – NARole & ResponsibilitiesThe Client Lifecycle Practice team is a cross-functional team of operations, sales and marketing,...

  • Process Assistant, Process Assistant

    2 weeks ago

    Pune, Maharashtra, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DESCRIPTIONAt Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are...

  • Process Assistant, Process Assistant

    2 hours ago

    Pune, Maharashtra, India Amazon Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are ...

  • Associate, Business Process Management Analyst II

    2 weeks ago

    Pune, Maharashtra, India BNY Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Performs reactive and proactive processes and activities required to design, implement, maintain, and improve the compliance and performance of operations processes on relatively straightforward projects. Performs data mining, trend analysis, metric and report production, process maturity and compliance assessment, process flow charting, and iterative...

  • Associate Process Manager

    2 weeks ago

    Pune, Maharashtra, India eClerx Career Site Full time

    Job Title: APM-IC Location: Pune  Skill- Procurement Operations Support Key responsibilities include:Review and approve purchase requisitions in Coupa and Oracle, ensuring compliance with procurement policies and category specific guidelines. Monitor and resolve purchase order (PO) errors, such as incorrect line items, pricing discrepancies, or supplier...

  • Process Associate ITP

    1 week ago

    Pune, Maharashtra, India Smith+Nephew Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Process Associate ITP - Pune"Life Unlimited" At Smith+Nephew. We design and Manufacture technology that takes the limits off living.The Process Associate will be responsible for the delivery of effective and efficient finance transactional processes and controls from a GBS Centre as described in the S&N Finance Accounts Payable (AP) taxonomy, and in line...

  • Associate Process Manager

    4 days ago

    Pune, Maharashtra, India eClerx Career Site Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team...