IT Assistant

1 week ago

Vizag, Andhra Pradesh, India Touchstone Foundation Full time ₹ 48,000 - ₹ 2,40,000 per year

An IT Admin Assistant provides administrative and technical support within an IT department. This role involves tasks such as scheduling, communication, record-keeping, and assisting with IT-related projects. They act as a point of contact for internal and external stakeholders, ensuring smooth daily operations and supporting the IT team's needs.

Key Responsibilities:

  • Administrative Support:

Answering phones, coordinating travel arrangements, and handling vehicle moments(GPS) and spare parts consumption.

  • Communication:

Serving as a point of contact for internal and external communication, relaying information between the IT department and other teams or clients.

  • Record Keeping:

Maintaining records, files, and documentation related to IT systems, projects, and inventory.

  • IT Support:

Assisting with basic IT troubleshooting, such as setting up hardware, managing user accounts, and providing support for software and systems.

  • Procurement and Inventory:

Assisting with the procurement of IT equipment and supplies, maintaining inventory records, and managing assets.

  • Invoice Processing:

Ensuring invoices are correctly allocated and processed for payment.

Skills and Qualifications:

  • Strong Organizational and Time Management Skills: The ability to manage multiple tasks, prioritize effectively, and meet deadlines.
  • Excellent Communication Skills: Both written and verbal, including the ability to interact professionally with diverse individuals.
  • Technical Aptitude: A basic understanding of IT systems, software, and hardware.
  • Problem-Solving Skills: The ability to identify and resolve basic IT issues or escalate them as needed.
  • Proficiency in Microsoft Office Suite (or similar): Essential for document creation, data management, and communication.
  • Customer Service Skills: The ability to interact with users in a friendly and helpful manner.

Career Progression:

With experience, IT Admin Assistants can progress to more senior administrative roles, such as office manager or team lead, or they may specialize in a particular area of IT administration. They can also leverage their technical skills to transition into IT support or system administration roles.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Experience:

  • IT support: 1 year (Required)

Work Location: In person

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