L1 - Desktop Support Engineer

4 days ago


Chennai, Tamil Nadu, India Access Healthcare Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Greetings from Access Healthcare

Access Healthcare provides business process outsourcing and applications services, and robotic process automation tools to healthcare providers, payers, and related service providers. We operate from 20 delivery centers in the US, India, and the Philippines, and our 26,000+ staff is committed to bringing revenue cycle excellence to our customers by leveraging technology, emerging best practices, and global delivery.

Experience : 1 - 8 years

Notice period: Immediate to 30 days.

Shift Timing: 6.30 PM to 3.30 AM (night shift)

Location: Ambattur Estate, Chennai

Graduation : Diploma/BE/BTech

**Candidates should have excellent communication skills

**ONLY MALE CANDIDATES PREFERRED**

Job description - Desktop

  • Assembly and troubleshooting of desktops, laptops, and other hardware
  • Installation, configuration and troubleshooting of all Operating systems
  • Troubleshooting network issues and managing all application updates
  • Managing network security through timely antivirus and firewall updates
  • Installation, configuration and troubleshooting of IP phones headsets
  • Service desk management for troubleshooting tickets and service requests
  • Prompt resolution of escalations and high priority issues for the business
  • Managing distribution and maintenance of IT infrastructure assets

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