Telesales executive

5 days ago

Bengaluru, Karnataka, India Alfa Hr Consultancy Full time
The Telesales Executive for Banking Products will be responsible for selling banking products and services to customers over the phone. They will identify and assess customers' needs to achieve satisfaction and generate sales. The role requires a strong understanding of banking products and services, as well as excellent communication and negotiation skills. Key Responsibilities:
  • Make outbound calls to potential customers to promote banking products and services
  • Identify and assess customers' needs to achieve satisfaction
  • Build and maintain relationships with customers through regular follow-up calls
  • Meet and exceed sales targets
  • Provide accurate information about banking products and services
  • Handle customer complaints and resolve issues to the customer's satisfaction
  • Keep accurate records of customer interactions and sales
  • Continuously update product knowledge
  • Provide feedback to management on customer needs and sales trends
Qualifications:
  • Proven telesales experience
  • Strong understanding of banking products and services
  • Excellent communication and negotiation skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Ability to work under pressure and meet targets
  • college degree.

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