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CRM Manager – Customer Interface

2 weeks ago

Bengaluru, Karnataka, India Velociti Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About the Role:

We are looking for a proactive CRM Manager – Customer Interface to act as the key link between our customers and the civil/construction team. You will ensure seamless communication, timely updates, and a smooth handover process, creating a positive customer experience throughout the construction journey.

Key Responsibilities:


• Coordinate between customers and the civil/construction team effectively.


• Finalize and confirm drawings with customers and internal teams.


• Monitor project execution and progress.


• Provide regular construction updates to customers.


• Maintain accurate project documentation.


• Manage villa handover process, ensuring a smooth transition to the customer.

Skills & Qualifications:


• Excellent communication and interpersonal skills.


• Engineer graduates are welcome.


• 1–2 years of relevant experience preferred, but fresh candidates with the right attitude can be trained.


• Strong organizational and coordination skills.

Why Join Us:


• Opportunity to grow in a customer-focused role within the real estate/construction domain.


• Exposure to project execution and customer management.


• Supportive environment with learning and training opportunities.