SAP CRM Contracts

1 week ago


Bengaluru, Karnataka, India Tech Mahindra Ltd Full time ₹ 7,00,000 - ₹ 15,00,000 per year
Job Description

Job Summary

: SAP CRM Consultant AMS Project

Location: Bangalore

Shift: Candidate must be comfortable working in shifts

Project Type: Application Management Services (AMS)

Role Overview

We are seeking a skilled SAP CRM Consultant to join our AMS project team supporting Applied Materials. The ideal candidate will have hands-on experience in SAP CRM Service Contracts and Case Management, along with a strong understanding of integration points with ECC and middleware technologies. This role demands flexibility with shift timings and a proactive approach to issue resolution and support.

Key Responsibilities
  • Manage and support SAP CRM Service Contracts and Case Management modules.
  • Handle Service Finance Integration and work with Middleware components.
  • Provide support for ECC Customer Support (CS) functions including Serial Numbers, Equipment Master Data, BOM, and IBase.
  • Ensure seamless integration between SAP CRM and SAP ECC systems.
  • Work with B2B EDI / ALE / IDoc interfaces for data exchange and troubleshooting.
  • Collaborate with cross-functional teams to resolve incidents and implement changes.
  • Participate in knowledge transfer and documentation activities.
Required Skills
  • Proven experience in SAP CRM Service Contracts Management and Case Management (Mandatory).
  • Exposure to Service Finance Integration and Middleware technologies.
  • Working knowledge of ECC CS components: Serial Numbers, Equipment, BOM, IBase.
  • Experience in SAP CRMECC integration.
  • Familiarity with B2B EDI / ALE / IDoc processes.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management abilities.
Additional Requirements
  • Willingness to work in rotational shifts.
  • Prior experience in AMS support environments is preferred.
  • Ability to work independently and manage priorities in a dynamic environment.
Locations - Skill Set

SAP CRM Contracts

Total Experience

7.00 to 15.00 Years

No of Openings

1

Job Post Date

29/09/2025

Job Expiry Date

28/11/2025

Domain

IT

Location

BENGALURU [India]

Job Reference No

1070308


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