Director, Delivery Mgmt
2 days ago
The Director, Delivery Mgmt India is accountable for the delivery and quality of the Expert Services engagement portfolio in India. In close collaboration and alignment with the Customer Excellence Group leadership, the Delivery Manager ensures our Customer's Success in India.
This role also leads the Engagement Management team that delivers the defined solution scope to meet the customer's desired business outcomes. This requires the DM to build / lead the Engagement Management team and collaborate across business functions, customers and partners, ensuring proper governance is followed to gain stakeholder support for the project.
- Hires, coaches, mentors and leads the team of Customer Excellence Group Program / Engagement Managers to achieve the ServiceNow goals and create a culture of high performance.
- Provides strategic thinking, building and executing a business plan to meet the India region objectives.
- Has strong business acumen, providing an accurate financial forecast and sound business metrics including revenue, resourcing, utilisation and unscheduled backlog.
- Leads the delivery team throughout large complex engagements, engaging at executive and sponsor levels with internal and external Customers and key stakeholders.
- Champions ServiceNow's leading practice methodology, NowCreate, working in collaboration with the customer project team and any involved partner.
- Communicates and acts as the escalation point of contact to facilitate collaboration, decision making, internal alignment and customer buy-in on proposed solutions.
- Drives high customer satisfaction as reflected in Customer Survey scores.
- Collaborates with the Sales Account Team, Global Resource Management, Customer Excellence Group leadership, Partners, and Customers to understand the customer and the engagement; including business challenges, key stakeholders, issues, and business value being delivered.
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Director, Delivery Mgmt
2 days ago
Bengaluru, Karnataka, India ServiceNow Full time ₹ 15,00,000 - ₹ 20,00,000 per yearCompany DescriptionJob DescriptionHires, coaches, mentors and leads the team of Customer Excellence Group Program / Engagement Managers to achieve the ServiceNow goals and create a culture of high performance. Provides strategic thinking, building and executing a business plan to meet the India region objectives. Has strong business acumen, providing an...
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Delivery Director
1 week ago
Bengaluru, Karnataka, India Ascendion Full timeAbout the RoleWe are looking for an experienced Delivery Director to lead and manage complex, large-scale delivery programs across multiple clients. This strategic leadership role is suited for a senior delivery professional who has a strong background in enterprise program management, client engagement, stakeholder communication, and team leadership. You...
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Delivery Director
1 week ago
Bengaluru, Karnataka, India Ascendion Full timeAbout the Role We are looking for an experienced Delivery Director to lead and manage complex, large-scale delivery programs across multiple clients. This strategic leadership role is suited for a senior delivery professional who has a strong background in enterprise program management, client engagement, stakeholder communication, and team leadership. You...
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Delivery Director
4 weeks ago
Bengaluru, Karnataka, India DMAIC Academy & Consultancy Full timeJob DescriptionJob Title: AD & ASM Delivery DirectorLocation: Chennai/Bangalore/Hyderabad | Full-Time | Senior-LevelJob DescriptionWe are looking for an experienced and dynamic AD & ASM Delivery Director to lead end-to-end delivery for application development (AD) and application support & maintenance (ASM) initiatives. The ideal candidate is a strategic...
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Delivery Director
4 weeks ago
Bengaluru, Karnataka, India Ascendion Full timeJob Title: Delivery Director Location: Bengaluru, India Experience Required: 18–20+ years Employment Type: Full-time About the Role We are looking for an experienced Delivery Director to lead and manage complex, large-scale delivery programs across multiple clients. This strategic leadership role is suited for a senior delivery professional who has a...
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Service Delivery Excellence Director
4 days ago
Bengaluru, Karnataka, India beBeeExcellence Full time ₹ 18,00,000 - ₹ 21,00,000Job Title: Service Delivery Excellence DirectorAs a Service Delivery Excellence Director, you will play a pivotal role in driving the success of our organization by delivering high-quality services that meet and exceed client expectations.This is an exceptional opportunity to lead a team of professionals and drive business growth through strategic service...
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Delivery Director
4 weeks ago
Bengaluru, Karnataka, India Ascendion Full timeAbout the RoleWe are looking for an experienced Delivery Director to lead and manage complex, large-scale delivery programs across multiple clients. This strategic leadership role is suited for a senior delivery professional who has a strong background in enterprise program management, client engagement, stakeholder communication, and team leadership. You...
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Delivery Director
2 weeks ago
Bengaluru, Karnataka, India Ascendion Full timeAbout the Role We are looking for an experienced Delivery Director to lead and manage complex, large-scale delivery programs across multiple clients. This strategic leadership role is suited for a senior delivery professional who has a strong background in enterprise program management, client engagement, stakeholder communication, and team leadership. You...
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Delivery Director
2 weeks ago
Bengaluru, Karnataka, India Ascendion Full timeAbout the RoleWe are looking for an experienced Delivery Director to lead and manage complex, large-scale delivery programs across multiple clients. This strategic leadership role is suited for a senior delivery professional who has a strong background in enterprise program management, client engagement, stakeholder communication, and team leadership. You...
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Consultant - Adv. & Mgmt - L1
2 days ago
Bengaluru, Karnataka, India Wipro Full time ₹ 5,00,000 - ₹ 10,00,000 per yearTitle: Consultant - Adv. & Mgmt - L1 Requisition ID: 58902 City: Bengaluru Country/Region: IN 3. Thought LeadershipDevelops insight into chosen industry and technology trends Contributes to team thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study ...
