Delivery Director

2 weeks ago

Bengaluru, Karnataka, India Ascendion Full time

About the Role

We are looking for an experienced Delivery Director to lead and manage complex, large-scale delivery programs across multiple clients. This strategic leadership role is suited for a senior delivery professional who has a strong background in enterprise program management, client engagement, stakeholder communication, and team leadership. You will be accountable for ensuring high-quality delivery, profitability, and client satisfaction across a portfolio of projects.

Key Responsibilities

  • Provide end-to-end leadership for complex delivery programs across global clients, ensuring successful execution within time, scope, and budget.
  • Drive strategic planning, execution, and delivery of multi-million-dollar programs across diverse domains and technologies.
  • Act as the primary escalation point for delivery-related issues, with a strong focus on proactive risk management and mitigation.
  • Lead large, cross-functional teams (onshore/offshore) and delivery managers; mentor and build a high-performing delivery organization.
  • Collaborate closely with Sales, Pre-Sales, Solution Architects, and Account Managers to support business growth and expansion opportunities.
  • Ensure adherence to SLAs, KPIs, and governance processes across programs.
  • Manage budgets, forecasts, and P&L responsibilities for assigned accounts or programs.
  • Foster strong client relationships with C-level stakeholders; serve as a trusted advisor for digital transformation and innovation initiatives.
  • Drive continuous improvement, operational excellence, and the adoption of best practices across delivery teams.

Required Skills & Experience

  • 18-20+ years of IT services experience with a minimum of 10+ years in program/delivery management roles.
  • Proven track record of delivering complex, enterprise-scale programs involving digital technologies, cloud, data, or application modernization.
  • Experience managing multi-year engagements with Fortune 500 or global clients.
  • Strong leadership skills with the ability to influence and drive decisions at the executive level.
  • Excellent communication, stakeholder management, and client-facing skills.
  • Deep understanding of SDLC, Agile, DevOps, and hybrid delivery models.
  • Financial and contractual acumen including P&L ownership and governance.
  • Strong problem-solving skills and the ability to work under pressure in a dynamic environment.

Preferred Qualifications

  • Bachelors or Masters degree in Computer Science, Engineering, or related field.
  • PMP / PRINCE2 / SAFe / ITIL certifications are a plus.
  • Experience working with global delivery models (onshore, offshore, nearshore).

Why Join Us?

  • Lead strategic transformation and delivery initiatives across top-tier clients.
  • Work with a high-caliber team in a collaborative and growth-oriented environment.
  • Competitive compensation and benefits tailored to senior leadership.

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