Client Coordinator
2 weeks ago
Job Title: Client Coordinator
Reports To: Finance Manager / Operations Manager / Director – Marketing
Location: Hyderabad / Delhi (Must be willing to travel across India)
Employment Type: Full-Time
Job Summary
The Client Coordinator is responsible for managing client accounts with a focus on receivables tracking, contract administration, and accurate billing processes. The role will serve as a key liaison between clients and internal departments to ensure contractual obligations are fulfilled, payments are received within agreed timelines, and financial documentation remains compliant and up-to-date.
Key Responsibilities
Receivables Management
- Monitor accounts receivable ageing reports to identify overdue payments and take necessary corrective actions.
- Follow up with clients through calls, emails, or client portals for outstanding invoices.
- Coordinate with internal departments to resolve billing discrepancies or disputes.
- Ensure timely and accurate invoice generation as per contractual terms.
- Support the creation of payment plans and escalations when required.
- Prepare and share receivables status reports with management.
Contract Administration
- Maintain and manage client contract records and related documentation.
- Track contract milestones, renewal dates, deliverables, and expiry timelines.
- Ensure billing is aligned with contract terms, including pricing, deliverables, and service schedules.
- Assist in drafting, reviewing, processing, and amending client contracts.
- Coordinate internal approvals for new or modified contracts.
- Ensure all contracts comply with legal, financial, and company standards.
Client Coordination
- Act as the primary point of contact for client queries related to billing, receivables, and contract terms.
- Develop and maintain strong client relationships through clear communication and timely resolution of issues.
- Support onboarding of new clients by managing contract and financial documentation requirements.
- Coordinate with finance, business development, and operations teams to deliver a seamless client experience.
Required Skills and Qualifications
- Graduate in any discipline.
- 2–3 years of experience in client servicing, finance, accounts receivables, or contract administration.
- Strong knowledge of invoicing, receivables tracking, and contract lifecycle management.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- High level of attention to detail and the ability to manage multiple priorities simultaneously.
- Proficiency in MS Office and business communication tools is preferred.
Ideal Candidate Profile
A self-driven and detail-oriented professional who can confidently interact with clients, manage financial documentation, ensure contractual compliance, and contribute to improving receivables efficiency for the organization.
Job Types: Full-time, Permanent
Pay: ₹20, ₹30,000.00 per month
Benefits:
- Commuter assistance
- Leave encashment
- Paid sick time
Work Location: In person
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